Microsoft Dynamics 365 Training Courses

Microsoft Power Platform + Dynamics 365 Core

Course ID: MB-200T00
Delivery: On-Site or Instructor-led Virtual
The Microsoft Power Platform helps organizations optimize their operations by automating routine tasks and standardizing best practices. This training provides a high-level overview of the ...
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Microsoft Dynamics 365 Sales

Course ID: MB-210T01
Delivery: On-Site or Instructor-led Virtual
Microsoft Dynamics 365 Sales is an end-to-end application to manage the handling of customers and potential customers. Using Dynamics 365 Sales, organizations can track data against sales ...
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Dynamics 365 Customer Insights - Journeys

Course ID: MB-220T00
Delivery: On-Site or Instructor-led Virtual
Important On September 20, 2023, this course will be renamed to Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant. This course will review the Dynamics 365 Customer...
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Microsoft Dynamics 365 Customer Service

Course ID: MB-230T01
Delivery: On-Site or Instructor-led Virtual
Microsoft Dynamics 365 Customer Service offers any organization an opportunity for customer success.  Using tools such as automatic case creation and queue management frees up your time to ...
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Microsoft Dynamics 365 Field Service

Course ID: MB-240T00
Delivery: On-Site or Instructor-led Virtual
Learn how to effectively configure a Dynamics 365 for Field Service implementation to maximize the tools and features available to efficiently manage a mobile work force. Audience Profile ...
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Microsoft Customer Insights - Data Specialty

Course ID: MB-260T00
Delivery: On-Site or Instructor-led Virtual
Dynamics 365 Customer Insights - Data specialists implement solutions that provide insight into customer profiles and that track engagement activities to help improve customer experiences ...
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