IntroductionCourse Outline

Duration

4 days.

Prerequisites

Before attending this course, students must have:

  • Familiarity with Dynamics 365 Customer Insights
  • Firsthand experience with one or more Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform

    Skills Gained

    After completing this course, students will be able to:

    • Clean, transform, and ingest data into Dynamics 365 Customer Insights
    • Create a unified customer profile
    • Work with Dynamics 365 Customer Insights
    • Enrich data and predictions
    • Set up and manage external connections
    • Administer and monitor Customer Insights

      Who Can Benefit?

      Candidates should be familiar with Dynamics 365 Customer Insights and have firsthand experience with one or more additional Dynamics 365 apps, Power Query, Microsoft Dataverse, Common Data Model, and Microsoft Power Platform. They should also have working knowledge of practices related to privacy, compliance, consent, security, responsible AI, and data retention policy.

        Outline for Microsoft Customer Insights - Data Specialty Training

        Outline

        • Get started with Dynamics 365 Customer Insights - Data
        • Ingest data into Customer Insights - Data
        • Create a unified customer profile in Dynamics 365 Customer Insights - Data
        • Work with Dynamics 365 Customer Insights - Data
        • Enrich data and predictions with Customer Insights - Data