Upskilling and Reskilling

Stay ahead of technology shifts and upskill your
current workforce on the latest technologies.

A recent study found that 67 percent of business decision-makers are having “significant problems finding qualified candidates to fill open positions”. As the pace of technological change increases, the need for advanced skills is becoming even more urgent. Many Fortune 500 companies are looking to Upskilling as a critical initiative to alleviate this challenge. Web Age Solutions is proud to be a leader in this field and continue to innovate as we partner with our clients in their initiatives.

Each upskilling program is built to the specific client’s technologies and desired outcomes and includes interactive project work, reporting and assessments.

Current high demand areas for upskilling include:

The Process

Step 1:  Define the Need

Our customized education programs begin with an understanding of your needs:

  • Which job roles require training?
  • What are the target knowledge/skills for each role?
  • Define the level of depth and detail required for each competency?
  • Are there preferred tools for hands-on reinforcement of concepts?
  • Which is the most appropriate delivery mechanism? For example, instructor-led training, live virtual training, on-demand format, or a combination of these?
  • Is there a need for any validation or certification of knowledge/skill development?

Step 2:  First Draft of the Education Program

Deliverables may include but are not limited to:

  • Course map (see samples here)
  • Course outlines
  • Options for custom developed client specific projects that reinforce the core objectives delivered in an Agile fashion with a “Sprint” approach
  • Hackathon options for collaborative problem solving
  • Option for team presentations that will demonstrate skilled learned while fostering  team building skills

Step 3:  Refine the Education

Through a series of collaborative exchanges, we will work with your team to tailor the learning plan, course content, measurement metrics, and any other facets of the education program to align with your goals.


Step 4:  Pilot, Refine, and Roll Out

The final stage involves an incremental and iterative process. For each role, our master educators will work with your organization to conduct a pilot course and then refine that course based upon team feedback. At this point, the course/program is ready for general release within the organization.


Client Examples

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Reporting

 

We Evaluate Our Programs on Four Levels *

Level Description
1. Reaction Reaction evaluations measure the learners’ response to the training program. In other words, this level measures customer satisfaction. At this level, you find out whether trainees liked various aspects of the training, such as the content, the trainer, and the overall experience.
2. Learning Learning evaluations measure the learners’ knowledge gained from the training program. At this level, you find out whether trainees learned the knowledge, skills, and/or attitudes covered in the training program.
3. Behavior Behavior evaluations measure the change in the learners’ behavior or performance after completing the training. At this level, you find out whether the knowledge, skills, and/or attitudes learned are transferred to the job.
4. Results Results evaluations measure the impact learners have on the business after completing the training. At this level, you find out whether the training improved the learners’ productivity and/or quality of work.

 

 

*Based on the “Kirkpatrick Model” for measuring Corporate Training

Level 1: Reaction Metrics

Reaction evaluations measure the learners’ response to the training program. In other words, this level measures customer satisfaction. At this level, you find out whether trainees liked various aspects of the training, such as the content, the trainer, and the overall experience.

upskilling and reskilling

Net Promoter Score (NPS)

upskilling and reskilling

Pacing

 

upskilling and reskilling

Value Time Spent (VTS)

 

upskilling and reskilling

Instructor Feedback

 

upskilling and reskilling

 

Course Material and Labs Feedback

Level 2: Learning Metrics

Learning evaluations measure the learners’ knowledge gained from the training program. At this level, you find out whether trainees learned the knowledge, skills, and/or attitudes covered in the training program.

upskilling and reskillingAssessment Growth

upskilling and reskillingQuiz Score

 

upskilling and reskillingProject Scores

upskilling and reskillingFinal Evaluations

Reports: Client Samples

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