The new ITIL 4 marks the consolidation of many different best practices; ITSM, Agile, DevOps, LEAN, COBIT, and others. In this short lunch and learn we will go over the new ITIL 4 architecture, the new certification programs, and how the new ITIL 4 will help your organization to better plan for digital transformation and build your roadmap for how to leverage these practices to support your organization’s goals.
Patrick von Schlag is an ITIL and Agile Expert with 30 years of IT and business executive management experience. His consultancy Deep Creek Center helps organizations adopt and adapt best practices like ITIL, DevOps, and Agile to drive and improve their business results.
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