Duration

5 days.

Prerequisites

  • Required to have earned a Red Hat Certified System Administrator (RHCSA)
  • Recommended to have earned a Red Hat Certified Engineer (RHCE)

Skills Gained

  • Use the scientific method to approach troubleshooting
  • Troubleshoot boot issues
  • Troubleshoot security issues
  • Troubleshoot storage issues
  • Troubleshoot network issues

Who Can Benefit?

The Red Hat Enterprise Linux Diagnostics and Troubleshooting course is aimed at senior system administrators who wish to learn more about troubleshooting.

    Outline for Red Hat Enterprise Linux Diagnostics and Troubleshooting with Exam Training

    Introduction to troubleshooting

    Describe a generalized strategy for troubleshooting.

      Take proactive steps to prevent small issues

      Prevent small issues from becoming large problems by employing proactive system administration techniques.

        Troubleshoot boot issues

        Identify and resolve issues that can affect a system's ability to boot.

          Identify hardware issues

          Identify hardware problems that can affect a system’s ability to operate.

            Troubleshoot storage issues

            Identify and fix issues related to storage.

              Troubleshoot RPM issues

              Identify and fix problems in, and using, the package management subsystem.

                Troubleshoot network issues

                Identify and resolve network connectivity issues.

                  Troubleshoot application issues

                  Debug application issues.

                    Deal with security issues

                    Identify and fix issues related to security subsystems.

                      Troubleshoot kernel issues

                      Identify kernel issues and assist Red Hat Support in resolving kernel issues.

                        Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive review

                        Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.

                          Recommended next exam or course

                          Red Hat Certificate of Expertise in Red Hat Enterprise Linux Diagnostics and Troubleshooting (EX342)

                          • Test your ability to analyze Red Hat Enterprise Linux systems for common issues that may cause degradation or loss of performance and either correct the issues or gather forensic information that can be passed along to a third party.