RH342

Red Hat Enterprise Linux Diagnostics and Troubleshooting Training

Students will learn how to apply the scientific method to a structured form of troubleshooting. This approach is then used troubleshooting various types of problems, including boot issues, hardware issues, storage issues, RPM issues, network issues, third-party application issues, security issues, and kernel issues. At the end of the course students can complete various comprehensive review labs to test their skills.
Course Details

Duration

4 days

Prerequisites

  • Required to have earned a Red Hat Certified System Administrator (RHCSA)
  • Recommended to have earned a Red Hat Certified Engineer (RHCE)

Target Audience

Senior System Administrators

Skills Gained

  • Use the scientific method to approach troubleshooting
  • Troubleshoot boot issues
  • Troubleshoot security issues
  • Troubleshoot storage issues
  • Troubleshoot network issues
Course Outline
  • Introduction to troubleshooting
    • Describe a generalized strategy for troubleshooting.
  • Take proactive steps to prevent small issues
    • Prevent small issues from becoming large problems by employing proactive system administration techniques.
  • Troubleshoot boot issues
    • Identify and resolve issues that can affect a system's ability to boot.
  • Identify hardware issues
    • Identify hardware problems that can affect a system’s ability to operate.
  • Troubleshoot storage issues
    • Identify and fix issues related to storage.
  • Troubleshoot RPM issues
    • Identify and fix problems in, and using, the package management subsystem.
  • Troubleshoot network issues
    • Identify and resolve network connectivity issues.
  • Troubleshoot application issues
    • Debug application issues.
  • Deal with security issues
    • Identify and fix issues related to security subsystems.
  • Troubleshoot kernel issues
    • Identify kernel issues and assist Red Hat Support in resolving kernel issues.
  • Red Hat Enterprise Linux Diagnostics and Troubleshooting comprehensive review
    • Practice and demonstrate knowledge and skills learned in Red Hat Enterprise Linux Diagnostics and Troubleshooting.