3 days.


Before taking this course, you should have completed the VMware vRealize® Automation: Install, Configure, Manage [V8.3] course. You should also have the following understanding or knowledge:

  • Good understanding of managing and working with various Linux and Windows operating systems
  • Knowledge and working experience of VMware vSphere® environments
  • Basic scripting skills in JavaScript, YAML, and cloudConfig

Skills Gained

By the end of the course, you should be able to meet the following objectives:

  • Describe installation best practices and troubleshoot installation failures
  • Verify the correct DNS configuration
  • Examine main logs and collect log bundles
  • Examine the Kubernetes pods in the vRealize Automation architecture
  • Troubleshoot common errors that prevent successful deployments
  • Troubleshoot YAML code errors in VMware cloud templates
  • Troubleshoot cloudConfig code errors in VMware cloud templates
  • Troubleshoot VMware Identity Manager configuration errors
  • Troubleshoot common errors in vRealize Orchestrator workflows
  • Use the vRealize Orchestrator debugger
  • Use log outputs from vRealize Orchestrator
  • Troubleshoot problems in custom resources
  • Troubleshoot problems in resource actions
  • Troubleshoot action-based extensibility (ABX) actions
  • Integrate vRealize Automation with vRealize Log Insight
  • Integrate vRealize Automation with vRealize Operations Manager
  • Configure and replace certificates

Who Can Benefit?

Experienced system administrators and cloud administrators who are already familiar with vRealize Automation

    Outline for VMware vRealize Automation: Troubleshooting [V8.6] Training


    Course Introduction

    • Introductions and course logistics
    • Course objectives

    Troubleshooting vRealize Automation Installation Issues

    • vRealize Automation Installation Overview
    • vRealize Automation Installation best practices
    • Troubleshooting Installation Failures

    vRealize Automation General Troubleshooting

    • Verifying the DNS configuration settings in vRealize Automation and vSphere
    • Examining the main logs in the user interface
    • Collecting a log bundle
    • Using vracli commands
    • Examining the pods in the vRealize Automation Kubernetes architecture
    • Dumping a log from a vRealize Automation Kubernetes pod
    • Killing and restarting a vRealize Automation Kubernetes pod

    vRealize Automation Cloud Templates and Deployment Troubleshootin

    • Overview of provisioning and placement workflows
    • Examining a deployment history
    • Troubleshooting deployment issues
    • Using deployment Dev mode
    • Troubleshooting YAML code
    • Troubleshooting problems with cloudConfig

    vRealize Automation Identity Manager Architecture and Cluster Architec

    • Authentication workflow in vRealize Automation
    • Connector high availability for authentication
    • Architecture of a VMware Identity Manager cluster
    • Troubleshooting a VMware Identity Problem
    • Key vRealize Automation components
    • Architecture of the vRealize Automation cluster
    • vRealize Automation node failover scenario
    • vRealize Automation cluster shutdown and startup process
    • Virtual machine provisioning workflow

    Troubleshooting vRealize Orchestrator Workflows

    • Overview of vRealize Orchestrator and vRealize Automation communications
    • Using the vRealize Orchestrator debugger
    • Using vRealize Orchestrator log output
    • Troubleshooting vRealize Orchestrator binding errors
    • Troubleshooting vRealize Orchestrator logic errors  
    • Troubleshooting vRealize Orchestrator payload errors
    • Troubleshooting custom resource errors
    • Troubleshooting resource action errors

    Troubleshooting Action Based Extensibility (ABX) Actions

    • Overview of ABX actions
    • Troubleshooting ABX actions

    vRealize Automation Integration with vRealize Tools

    • Integrating vRealize Automation and vRealize Log Insight
    • Integrating vRealize Automation and vRealize Operations Manager
    • Using vRealize Operations Manager to monitor vRealize Automation

    vRealize Automation Certificate Management

    • Managing vRealize Automation certificates
    • Creating certificate requests with vRealize Lifecycle Manager
    • Using Microsoft Certificate Services to create vRealize Automation certificates
    • Replacing vRealize Automation certificates

    Product Alignment

    • VMware vRealize® Automation 8.6
    • VMware vRealize® Operations 8.6
    • VMware vRealize® Log Insight 8.6
    • VMware vRealize® Lifecycle Manager 8.6