VMware Horizon 8: Virtual Desktop Bootcamp Training

VMware HorizonĀ® 8: Virtual Desktop Bootcamp is a five-day combination course of VMware Horizon 8: Skills for Virtual Desktop Management and VMware Horizon 8: Virtual Desktop Troubleshooting. This training combination gives you the skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You build skills in configuring and managing VMware Horizon 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users. Additionally, you learn how to resolve common issues that occur in a VMware Horizon environment. You engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators.
Course Details


4.5 days


  • Use VMware vSphere® Web Client to view the state of virtual machines, datastores, and networks
  • Open a virtual machine console on VMware vCenter Server® and access the guest operating system
  • Configure Active Directory services, including DNS, DHCP, and time synchronization
  • Restrict user activities by implementing Group Policy objects
  • Configure Windows systems to enable Remote Desktop Connections
  • Build an ODBC connection to an SQL Server database

Target Audience

Operators, administrators, and architects responsible for the creation, maintenance, or delivery of remote and virtual desktop services.

Skills Gained

  • Recognize the features and benefits of Horizon
  • Use VMware vSphere® to create VMs to be used as desktops for Horizon
  • Create and optimize Windows VMs to create Horizon desktops
  • Install and configure Horizon Agent on Horizon desktop
  • Configure and manage the VMware Horizon® Client™ systems and connect the client to a VMware Horizon desktop
  • Configure, manage, and entitle desktop pools of full VMs
  • Configure, manage, and entitle pools of instant-clone desktops
  • Create and use Remote Desktop Services (RDS) desktops and application pools
  • Monitor the Horizon environment using Horizon Console Dashboard and Horizon Help Desk Tool
  • Implement a structured approach to troubleshooting
  • Resolve common issues that occur in a Horizon environment
  • Troubleshoot issues with linked and instant clones
  • Configure the Windows client
  • Identify the correct log level for gathering logs
  • Optimize protocols for the best end-user experience
Course Outline
  • Introduction to VMware Horizon
    • Recognize the features and benefits of VMware Horizon
    • Describe the conceptual and logical architecture of VMware Horizon
  • Introduction to Use Case
    • Define a use case for your virtual desktop and application infrastructure
    • Convert customer requirements to use-case attributes
  • vSphere for Horizon 8
    • Explain basic virtualization concepts
    • Use VMware vSphere® Client™ to access your vCenter Server system and VMware ESXi™ hosts
    • Create, provision, and remove a virtual machine
  • VMware Horizon Desktops
    • Create a Windows and a Linux virtual machine using vSphere
    • Optimize and prepare Windows and Linux virtual machines to set up VMware Horizon desktop VM
  • VMware Horizon Agents
    • Outline the configuration choices when installing Horizon Agent on Windows and Linux virtual machines
    • Create a gold master for Windows Horizon desktops
  • VMware Horizon Pools
    • Identify the steps to set up a template for desktop pool deployment
    • List the steps to add desktops to the VMware Horizon® Connection Server™ inventory
    • Compare dedicated-assignment and floating-assignment pools
    • Outline the steps to create an automated pool
    • Define user entitlement
    • Explain the hierarchy of global, pool-level, and user-level policies
  • VMware Horizon Client Options
    • Describe the different clients and their benefits
    • Access Horizon desktop using various Horizon clients and HTML
    • Configure integrated printing, USB redirection, and the shared folders option
    • Configure session collaboration and media optimization for Microsoft Teams
  • Creating and Managing Instant-Clone Desktop Pools
    • List the advantages of instant clones
    • Explain the provisioning technology used for instant-clone desktop pools
    • Set up an automated pool of instant clones
    • Push updated images to instant-clone desktop pools
  • Creating RDS Desktop and Application Pools
    • Explain the difference between an RDS desktop pool and an automated pool
    • Compare and contrast an RDS session host pool, a farm, and an application pool
    • Create an RDS desktop pool and an application pool
    • Access RDS desktops and application from Horizon Client
    • Use the instant clone technology to automate the build-out of RDSH farms
    • Configure load-balancing for RDSHs on a farm
  • Monitoring VMware Horizon
    • Monitor the status of the VMware Horizon components using the Horizon Administrator console dashboard
    • Monitor desktop sessions using the HelpDesk tool
  • Overview of Virtual Desktop Troubleshooting
    • Structured approach to troubleshooting configuration and operational problems
    • Applying troubleshooting methods
    • Documenting the steps to resolve the problem
  • Command-Line Tools and Backup Options
    • Command-line tools
    • Backing-up and restoring VMware Horizon databases
  • Troubleshooting VMware Horizon Linked Clone Desktops
    • VMware Horizon linked clone desktops
    • View Agent Direct-Connection
    • Optimizing a VMware Horizon desktop
  • Troubleshooting Instant Clones
    • Logs for instant clones
    • Keyword strategies
    • Troubleshoot instant clones
  • Windows Client
    • Configure the Windows client
    • Enable the required SSL configuration
  • Ports and Protocols
    • Key ports and protocols
    • Optimize Blast
    • Black Screen
    • Applying GPO’s