Windows 10, Windows 8.1, Windows 8, Windows 7 Training and Courseware

Windows 10

10982 Supporting and Troubleshooting Windows 10

This course is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment. These skills include understanding of Windows 10 features, how they can be used in an Active Directory environment and how to troubleshoot them.

20695 Deploying Windows Desktops and Enterprise Applications

This five-day course describes how to assess operating system and application deployment options, determine the most appropriate deployment strategy, and then implement a deployment solution for Windows devices and apps that meets your environment’s needs. Solutions that this course details include operating system deployment scenarios ranging from high-touch solutions to zero-touch solutions. It also discusses the technologies that you use to implement these solutions, including the MDT and Configuration Manager.

20398 Planning for and Managing Devices in the Enterprise: Enterprise Mobility Suite (EMS) and On-Premises Tools

This course teaches IT professionals how to use the Enterprise Mobility Suite to manage devices, users, and data. In addition, this course teaches students how to use other technologies, such as Group Policy and other Windows Server–based technologies, to manage devices and secure data. Students will learn how to design and implement cloud-based and on-premises solutions for managing Windows-based, iOS, and Android devices, and they will learn how to provide secure and efficient access to data and applications.

MD100T01 Installing Windows 10

In this course, students will learn how to support the installation tasks associated with Windows 10. Students will develop skills that include learning how to install and customize Windows 10 operating systems. Students will also learn about the new Windows servicing model and methods for keeping Windows up to date. The course will conclude with common post-installation tasks.

MD100T02 Configuring Windows 10

In this course, students will learn how to support the configuration tasks associated with Windows 10. Students will develop skills that include managing storage, files, drivers, and printers as well as how to configure network connectivity for Windows 10. This course will also cover managing and deploying applications.

MD100T03 Protecting Windows 10

In this course, students will learn how to secure the Windows 10 OS and protect the data on the device. Students will be introduced to common methods used for authentication and access control. This course will teach students how to configure file and folder permissions and creating security policies. Students will also be introduced to the different types of external threats and how to leverage features like encryption and firewalls, as well as tools like Windows Defender.

MD100T04 Maintaining Windows 10

In this course, students will learn how to manage and troubleshoot Windows 10. This course will deep-dive into the architecture and tools used for managing, monitoring, and troubleshooting the OS, Apps, and hardware. Students will learn about proactive and troubleshooting methodology, and how to identify and mitigate common issues.

MD101T01 Deploying the Modern Desktop

As desktops have evolved, so have methods for deploying and updating them. In this course, students learn how to plan and implement an operating system deployment strategy. This course will help students understand the various methods available, the scenarios they're suited for, as well as how to deploy Windows using modern methods. This course will also cover planning and implementing an update strategy for Windows.

MD101T02 Managing Modern Desktops and Devices

As desktops have evolved, so have methods for deploying and updating them. In this course, students learn how to plan and implement an operating system deployment strategy. This course will help students understand the various methods available, the scenarios they're suited for, as well as how to deploy Windows using modern methods. This course will also cover planning and implementing an update strategy for Windows.

Windows 8 and Windows 8.1

20687 Configuring Windows 8

This course provides students hands-on experience with Windows 8.  It provides guidance on installing, upgrading, and licensing for Windows 8.  Students will learn how to manage storage by creating simple, spanned, and striped volumes, and how to optimize file-system performance. Additionally, they will learn how to manage available disk space by using quotas. Students will work with Windows tools and services to determine the source of performance and reliability issues, and to troubleshoot these issues.

20688 Supporting Windows 8.1

This five day course will provide you with the knowledge and skills required to support a Windows 8.1 deployment in medium and large enterprise environments and to resolve technical issues by developing a troubleshooting methodology for Windows 8.1.

20689 Upgrading Your Skills to MCSA Windows 8

This three day course is designed for IT Professionals who want to upgrade their technical skills from Windows 7 to Windows 8.

40349 Windows Operating System Fundamentals: MTA Exam 98-349

This three-day MTA Training course helps you prepare for Microsoft Technology Associate Exam 98-349 and build an understanding of these topics: Operating System Configurations, Installing and Upgrading Client Systems, Managing Applications, Managing Files and Folders, Managing Devices, and Operating System Maintenance. This course leverages the same content as found in the Microsoft Official Academic Course (MOAC) for this exam.

55127 Microsoft Windows 8 For New Users

The goal of this one-day instructor-led course is to provide students with the knowledge and skills necessary to effectively work and navigate in Microsoft Windows 8.

Windows 7

50292 Implementing and Administering Windows 7 in the Enterprise

This five-day instructor-led course provides students with the knowledge and skills to successfully install, maintain, and troubleshoot Windows 7 computers. Through practical labs, you'll get invaluable experience with installation and upgrades, remote access, and the new desktop environment. You will learn how Windows 7 allows for vast improvements to security, overall system performance, and deployment-a robust combination unparalleled in the market.
In this Windows 7 training course, you'll focus on successful configuration of the IT Pro tools and applications that ship with Windows 7. You will learn to identify technical problems that can occur on your organization's client computers, and you'll discover the Windows 7 tools used to monitor and maintain those computers. By the end of this course, you will have installed and configured a Windows 7 desktop that is secure and on the network, while focusing on five main troubleshooting areas: operating system, hardware, networking, security, and applications.

6292 Installing and Configuring Windows 7 Client

This three-day instructor-led course is intended for IT professionals who are interested in expanding their knowledge base and technical skills about Windows 7 Client. In this course, students learn how to install, upgrade, and migrate to Windows 7 client. Students then configure Windows 7 client for network connectivity, security, maintenance, and mobile computing. This course helps students prepare for the Exam 70-680, TS: Windows 7, Configuring.

6294 Planning and Managing Windows 7 Desktop Deployments and Environments

This five-day instructor-led course is intended for desktop administrators who want to specialize in desktop deployment, configuration, and management . In this course, students will learn how to plan and deploy Windows 7 desktops in large organizations . They will also learn how to design, configure, and manage the Windows 7 client environment. This course helps students prepare for the Exam 70-686, Pro: Windows 7, Enterprise Desktop Administrator.

50235 Managing Enterprise Desktops Using the Microsoft Desktop Optimization Pack

This five-day instructor-led course will enable attendees to gain an understanding of the tools available in Microsoft Desktop Optimization Pack (MDOP) to improve their Change Management process and reduce support across their or their customer’s environment.

50523 Deploying the Optmized Desktop with Windows 7 and Office 2010

This three-day instructor-led course provides students with the knowledge and skills to automate the deployment of Windows 7 and Office 2010 to both new and existing computers.

6293 Troubleshooting and Supporting Windows 7 in the Enterprise

This course is designed for Information Technology (IT) professionals who have experience with Windows XP and Windows Vista who work as Windows 7 Enterprise Desktop Support Technicians (EDSTs) in Tier 2 support environments. The goal of this training is to enable these individuals to support the Windows 7 operating system and solve technical troubleshooting problems in a Windows 7 and Windows Server 2008 R2 networking environment.

50367 Learn Windows 7 Step by Step, Level 1

This one-day instructor-led course provides students with an overview of the features and functions of Windows 7.

50368 Learn Windows 7 Step by Step, Level 2

This one-day instructor-led course provides students with the knowledge to customize the Windows 7 interface and system settings, as well as how to work with the programs and set up hardware devices.

50369 Learn Windows Internet Explorer 8 Step by Step

This one-day instructor-led course provides students with an overview of the features and functions of Windows Internet Explorer 8. The course can be adapted to provide a full day of instruction by extending the amount of time available for the exercises and adding supplemental review exercises.

50526 IT Basics I

This three-day instructor-ledcourse provides students with the knowledge and skills to work with a computer system. This course focuses on the key aspects of a computer system and the features of various the Windows operating system. In addition, this course offers the students the skills to work with Web browsers, email, and the Internet. The students also acquire the knowledge and skills to work with MicrosoftWord 2010 and troubleshoot problems related to the computer.

50527 IT Basics II

This three-day instructor-ledcourse provides students with the knowledge and skills to work with a computer system. This course focuses on the key aspects of a computer system and the features of various the Windows operating system. In addition, this course offers the students the skills to work with Web browsers, email, and the Internet. The students also acquire the knowledge and skills to work with MicrosoftWord 2010, Microsoft Excel 2010 and troubleshoot problems related to the computer.

50528 IT Basics III

This three-day instructor-ledcourse provides students with the knowledge and skills to work with a computer system. This course focuses on the key aspects of a computer system and the features of various the Windows operating system. In addition, this course offers the students the skills to work with Web browsers, email, and the Internet. The students also acquire the knowledge and skills to work with MicrosoftWord 2010, Microsoft Excel 2010 and Microsoft PowerPoint 2010.

50529 IT Basics for Advanced Users I

This three-day instructor-ledcourse provides students with the knowledge and skills to work with a computer system. This course focuses on the key aspects of a computer system and provides IT motivation to the users. This course offers the students the skills to work with Web browsers, email, and the Internet. The students also acquire advanced knowledge and skills to work with MicrosoftWord 2010 and Microsoft Excel 2010. In addition, this courses introduces the students to Data management concepts including backup and Restore.

50530 IT Basics for Advanced Users II

This three-day instructor-ledcourse provides students with the knowledge and skills to work with a computer system. This course focuses on the key aspects of a computer system and provides IT motivation to the users. This course offers the students the skills to work with Web browsers, email, and the Internet. The students also acquire advanced knowledge and skills to work with MicrosoftWord 2010 and Microsoft PowerPoint 2010. In addition, this courses introduces the students to Data management concepts including backup and Restore.