Microsoft Dynamics CRM Training and Courseware

Microsoft Dynamics 365

55242 Microsoft Dynamics 365 Customization and Configuration

This course provides students with a detailed hands-on experience of setting up, customizing, configuring and maintaining the CRM components of Microsoft Dynamics 365. 

55250 Introduction to Microsoft Dynamics 365

This course provides students with an introduction to Microsoft Dynamics 365 by building a foundation for all subsequent courses and learning. The main features and apps are introduced including Sales, Service and Marketing. Students will learn important end user skills including how to proficiently work in Microsoft Dynamics 365 to find information quickly and easily using the out of the box tools such as Advanced Find, the Report Wizard, Charts and Dashboards through the Web, Unified Client Interface (UCI) and the Dynamics 365 for Outlook App.

No previous experience of Microsoft Dynamics 365 is needed to sit this course. The course applies to both Business and Enterprise Editions of Microsoft Dynamics 365 Version 9 as well as online and on-premise deployments.

Microsoft Dynamics CRM 2015

55168 Customization And Configuration In Microsoft Dynamics CRM 2015

This 3 day Instructor Led Training courses is intended for those IT Professionals and IT Developers who are interested in Customising and Configuring Microsoft Dynamics CRM 2015 Applications.