IT Softskills

IT Softskills Courses

Negotiation Skills Course

Course ID: TP3128

Delivery: On-Site or Instructor-led Virtual

This Negotiation Skills course is designed to provide the knowledge, skills, tips and tricks needed to maximize the ability to successfully negotiate with others to meet desired business and...

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How to Develop and Deliver Technical Presentation

Course ID: TP3024

Delivery: On-Site or Instructor-led Virtual

An effective presentation occurs when the standard of delivery matches the quality of content. Having prepared for your presentation, you need to make sure that your delivery is targeted, ...

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Leading Technically Diverse Teams

Course ID: TP3113

Delivery: On-Site or Instructor-led Virtual

Technical teams can be the most diverse part of your organization. Leading them and keeping them productive requires an understanding of who exactly is on the team, their individual needs ...

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Understanding Culture Managing Assimilation

Course ID: TP3114

Delivery: On-Site or Instructor-led Virtual

The entry point for Diversity and Inclusion initiatives is identifying, promoting and hiring a more diverse workforce. What comes next is helping them become active members of the ...

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Promoting Diversity and Inclusion in Technical Leadership

Course ID: TP3115

Delivery: On-Site or Instructor-led Virtual

Technical organizations are betting better and better at identifying diverse candidates; however, they still struggle to hire and retain them. This session helps the technical side of your ...

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Helping Underrepresented Professionals Cross Over into Leadership

Course ID: TP3116

Delivery: On-Site or Instructor-led Virtual

Human Resources departments are becoming more effective at presenting a diverse set of candidates to their internal clients. Increasingly, these intensely curated candidates survive the ...

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New Manager Essentials

Course ID: TP3123

Delivery: On-Site or Instructor-led Virtual

Becoming a successful manager requires that you learn to lead your team, properly prioritize your time, and communicate effectively with your team, management, vendors, and clients. This ...

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Leading Through Influence

Course ID: TP3124

Delivery: On-Site or Instructor-led Virtual

This Leading Through Influence course, based on Eric Bloom’s book “Office Influence: Get What You Want from the Mailroom to the Boardroom”, is designed to provide students ...

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The Steve Jobs Way: Innovation and Leadership You Can Use

Course ID: TP3125

Delivery: On-Site or Instructor-led Virtual

This “The Steve Jobs Way: Innovation and Leadership You Can Use” course is designed to provide students with insight into Steve Jobs’ business principles, philosophies, and...

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Effective Workplace Communication

Course ID: TP3126

Delivery: On-Site or Instructor-led Virtual

This Effective Workplace Communication course is designed to enhance the students’ ability to effectively communicate with their peers, clients, management, vendors, staff and others ...

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Conflict Resolution and Difficult Conversations

Course ID: TP3127

Delivery: On-Site or Instructor-led Virtual

This Conflict Resolution and Difficult Conversations course is designed to provide participants with an understanding of how to avoid and resolve conflict. It also includes conversational ...

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How to Hold Productive Meetings

Course ID: TP3023

Delivery: On-Site or Instructor-led Virtual

Business meetings can feel like they often don’t hit the mark on what they are supposed to achieve. In major corporations meeting frequency and poor attendee selection can have some ...

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Consulting Skills for Technical Professionals Using SERVE

Course ID: TP3129

Delivery: On-Site or Instructor-led Virtual

Technical consultants at all levels of the organization must understand how to effectively blend their technical expertise with superior communication and collaborative skills, in a wide ...

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Managing Virtual and Hybrid Teams

Course ID: TP3130

Delivery: On-Site or Instructor-led Virtual

This course is designed to provide students with insights into the tactics, techniques, and processes needed to effectively manage virtual and hybrid teams.

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Making the Management Move

Course ID: TP3131

Delivery: On-Site or Instructor-led Virtual

Making the move from individual contributor to manager brings with it the need for new skills, knowledge, and abilities. This course is designed to help prepare individual contributors ...

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Coaching and Mentoring in a Virtual Workplace

Course ID: TP3132

Delivery: On-Site or Instructor-led Virtual

This course is designed to help managers enhance the short-term job performance and long-term career growth of the employees within their organization. This includes general concepts on ...

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Maximizing Project Revenue and Profitability

Course ID: TP3133

Delivery: On-Site or Instructor-led Virtual

This course is designed to help consulting managers enhance the revenue, profitability, and success of their client engagements by providing ready-to-use concepts, techniques, and best ...

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Information Technology Management and Leadership Professional (ITMLP)

Course ID: TP3134

Delivery: On-Site or Instructor-led Virtual

The ITMLP Certification Bootcamp is a three-day, high-energy, high-interaction, high-content workshop containing the topics listed below, is designed for soon-to-be, new, and all other ...

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Information Technology Management and Leadership Executive (ITMLE)

Course ID: TP3135

Delivery: On-Site or Instructor-led Virtual

The ITMLE Certification Bootcamp is ideal for seasoned IT Managers and IT Directors (Managers of Managers).

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Best Practices for Virtual Presenting

Course ID: TP3136

Delivery: On-Site or Instructor-led Virtual

This course is designed to provide participants with an enhanced ability to design, build and present high quality and effective virtual presentations. This includes topics such as ...

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Leadership in the Era of COVID

Course ID: TP3176

Delivery: On-Site or Instructor-led Virtual

Technical teams can be the most diverse part of your organization. Leading them and keeping them productive requires an understanding of who exactly is on the team, their individual needs, ...

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Management Skills for an IT Environment

Course ID: TP2523

Delivery: On-Site or Instructor-led Virtual

Today's IT leaders must be skilled at setting goals, influencing management, coaching technical talent, building relationships, and negotiation for resources. All of this is to ensure that ...

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Negotiation Skills

Course ID: WA2287

Delivery: On-Site or Instructor-led Virtual

One of the biggest challenges when working with internal teams is overcoming barriers to agreement. This requires shrewd negotiation skills. Being able to understand, anticipate and navigate...

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Conflict Resolution

Course ID: WA2288

Delivery: On-Site or Instructor-led Virtual

The survival of your team depends on team leader who can quickly recognize conflict, diagnose its cause, and use strategies to resolve the issue. By doing this the leader restores trust and ...

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Presentation Skills

Course ID: WA2289

Delivery: On-Site or Instructor-led Virtual

An effective presentation occurs when the standard of delivery matches the quality of content. Having prepared for your presentation, you need to make sure that your delivery is targeted, ...

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Emotional Intelligence

Course ID: WA2290

Delivery: On-Site or Instructor-led Virtual

Poised, outgoing, cheerful, having empathy for others, being able to express feelings directly but appropriately, and having the capacity for developing relationships. All of these abilities...

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Leading In A Technical Environment

Course ID: WA2291

Delivery: On-Site or Instructor-led Virtual

Today’s technical leaders are a mixture of coach, hero, analyst, cheerleader and friend. In this course, participants will be guided through numerous methods and strategies to ...

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Strategic Planning

Course ID: WA2292

Delivery: On-Site or Instructor-led Virtual

This course will cover the elements of the strategic planning process. Participants will dissect their Company’s or their Team’s mission and vision into actionable items relative...

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Project Management Essentials

Course ID: WA2293

Delivery: On-Site or Instructor-led Virtual

As an organization moves to more project-focused management, it becomes critical that current and future leaders understand the dynamics of project management. In this workshop, we will ...

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Coaching Essentials for Managers

Course ID: TP2520

Delivery: On-Site or Instructor-led Virtual

In this course participants will learn how to build influence with their team members through the application of sound coaching techniques. During the course a clear distinction will be made...

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Emotional Intelligence

Course ID: TP2521

Delivery: On-Site or Instructor-led Virtual

Poised, outgoing, cheerful, having empathy for others, being able to express feelings directly but appropriately, and having the capacity for developing relationships. All of these abilities...

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Executive Leadership Essentials

Course ID: TP2522

Delivery: On-Site or Instructor-led Virtual

Today’s leaders are a mixture of coach, hero, analyst, cheerleader and friend. In this course, participants will be introduced to Facilitative Leadership as a methodology for leading ...

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Effective Communication

Course ID: WA2286

Delivery: On-Site or Instructor-led Virtual

This course outlines the importance and benefits of promoting team communication and collaboration. It covers techniques for encouraging effective communication by employing a favorable ...

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Management Skills-Entry Level/Achieving Success as A New Manager

Course ID: TP2524

Delivery: On-Site or Instructor-led Virtual

New Managers face unique challenges and opportunities when taking on the people leadership role. Effective leaders start by taking stock of the current environment, looking at future trends ...

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Project Leadership: Building High Performance Teams

Course ID: TP2525

Delivery: On-Site or Instructor-led Virtual

Project teams are becoming more commonplace in organizations as businesses work to stretch and align resources. In this course students will learn how to set the foundation for a High ...

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Introduction to MS Project 2016

Course ID: TP2938

Delivery: On-Site or Instructor-led Virtual

This course is for anyone who is interested in creating project management charts using MS-Project.

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Business Analysis and Design

Course ID: TP2942

Delivery: On-Site or Instructor-led Virtual

The key to successful projects is in meeting or exceeding the stakeholders' vision for each project's products. Unfortunately, detailing these requirements can be tedious, time-consuming, ...

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Project Management Extended Skills

Course ID: TP2943

Delivery: On-Site or Instructor-led Virtual

Once project managers have developed basic project management skills, they can work on fine- tuning those skills. In this workshop, we will review the basics of project management and then ...

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Building and Leading High-Performing Remote Teams

Course ID: TP2953

Delivery: On-Site or Instructor-led Virtual

The popularity of remote work is rising fast. Multiple research studies show that employees who are able to skip commuting and work away from the office, whether at home, a coffee shop or ...

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Foundations of Learning Gamification

Course ID: TP2973

Delivery: On-Site or Instructor-led Virtual

Learn the Foundations of Gamification.

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Advanced Principles of Learning Gamification

Course ID: TP2980

Delivery: On-Site or Instructor-led Virtual

Learn the Advanced Principles of Gamification.

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Coaching For Performance

Course ID: TP3022

Delivery: On-Site or Instructor-led Virtual

This course dives into the concept of performance coaching and how it differs from employee management. During the class participants will receive tools and learn techniques used by ...

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