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Our official Microsoft courses will prepare you for the most in-demand Microsoft Dynamics 365 / Power Platform certifications.

As an authorized Microsoft Learning Partner, Web Age delivers a complete catalog of Microsoft Dynamics 365 and Power Platform Training courses.

Learn the skills you need to obtain your desired Microsoft certification and find out which courses and exams will get you there.

Microsoft Dynamics Role Based Courses

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Microsoft Dynamics Fundamentals Courses

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Dynamics 365 & Power Platform Courses

Microsoft Dynamics 365 Commerce Functional Consultant

Course ID: MB-340T00
Delivery: On-Site or Instructor-led Virtual
Dynamics 365 Commerce functional consultants set up and use the application functionality in Dynamics 365 Commerce, and provide support for the application. The functional consultant ...
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Microsoft Power Platform Functional Consultant

Course ID: PL-200T00
Delivery: On-Site or Instructor-led Virtual
The Power Platform empowers organizations to automate business processes, develop their own rich app experiences, and connect with customers better and faster. In this course, students will ...
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Microsoft Dynamics 365 Sales

Course ID: MB-210T01
Delivery: On-Site or Instructor-led Virtual
Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; it assists with tracking data against sales goals, automating best ...
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Microsoft Dynamics 365 Marketing

Course ID: MB-220T00
Delivery: On-Site or Instructor-led Virtual
This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email ...
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Dynamics 365 for customer engagement for customer service

Course ID: MB-230T01
Delivery: On-Site or Instructor-led Virtual
Microsoft Dynamics 365 for Customer Service offers any organization an opportunity for customer success. Using tools such as automatic case creation and queue management frees up time to ...
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Microsoft Dynamics 365 Field Service

Course ID: MB-240T00
Delivery: On-Site or Instructor-led Virtual
Dynamics 365 Field Service helps organizations better position themselves in the market by providing a variety of tools that assist in identifying and scheduling resources and managing ...
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The instructor is outstanding! I can tell he has hands on experience on this subject. He also came in sick the last 2 days of the training. You should give him a raise
The instructor was the best instructor I have had for work related training in my entire IT career. Extremely knowledgeable about the subject matter, perfectly on time for the entire week, was able to help troubleshoot mistakes made in labs, had excellent first hand knowledge about using Azure, etc. On your rating scale from 1-9, he should really get a 10

What is Microsoft Power Platform?

Microsoft Power Platform is a group of products offered by Microsoft to develop and build complex business solutions, analyze, and draw data visualizations, automate a business process, or build virtual agents for communication. All these products offer a platform in which no code is required to build the applications.

What is Microsoft PowerApps used for?

Power Apps is a service for building and using custom business apps that connect to your data and work across the web and mobile – without the time and expense of custom software development.

What is Dynamics 365?

Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights.

What is Microsoft Dynamics 365 used for?

Microsoft Dynamics 365 is a cloud-based business applications platform that combines components of customer relationship management (CRM) and enterprise resource planning (ERP), along with productivity applications and artificial intelligence tools.

What is the difference between Microsoft 365 and Dynamics 365?

Dynamics 365, as we know, is a cloud-based solution that offers all that you need for CRM and ERP, in a single package, while Office 365 is a subscription offering that offers access to office applications like Word, Outlook and Excel. It also allows access to other productivity services enabled over the internet.

Why should I upgrade my existing platform to MS Dynamics 365?

There are several reasons to upgrade to Microsoft Dynamics 365:

  • Dynamics 365 gathers all functionalities of CRM and ERP under one umbrella to work across all components seamlessly.
  • You may pick and choose the most useful apps you need and pay only for those you want.
  • It is easy to use and integrates smoothly with Outlook.
  • It integrates with a complete suite of products: Office 365, Outlook, Cortana, Power BI, and more.
  • Dynamics 365 has built-in data analytics through Power BI to assist in strategic and tactical decision making.
  • On-Premises and online versions are both available.
  • Dynamics 365 provides real-time data at your fingertips.
  • Improved mobile experience with the all-new Microsoft PowerApps.

How does the Dynamics 365 Business edition differ from the Enterprise edition?

As of this writing, Microsoft states there will be only one edition: Enterprise edition for Dynamics 365. There are various apps for Sales, Marketing, Customer Services, Field Services, etc. to choose as per the requirement. Microsoft is not releasing a business edition anymore.