Audience
This course is meant for business users, IT managers and product managers who need to understand the fundamentals of Intelligent Automation.
Prerequisites
None.
Duration
1 day
Outline for Introduction to Intelligent Automation for Business Users Training
Every participant in the course receives the book Intelligent Automation: Welcome to the World of Hyperautomation:by Pascal Bornet (Author), Ian Barkin (Author)
Chapter 1. Introduction to Intelligent Automation (IA)
What is Intelligent Automation?
It’s potential to increase organization efficiency
IA as a business imperative
Improving customer experience
Improving employee experience
IA use cases in healthcare
Chapter 2. IA Technologies
Vision – using computer vision
Execution – Low code and Robotic Process Automation (RPA)
Language – Natural Language Processing
chatbot, sentiment analysis and speech analysis
Thinking and Learning – big data, machine learning and data visualization
Chapter 3. Succeeding in IA Implementation
Challenges:
management vision and support,
change management,
data,
technical limitations,
costs and efficiency,
talent,
overall complexity of the transformation
IA Transformation Roadmap
Transformation preparation and scaling
Change and Talent management
Chapter 4. Addressing important challenges
Addressing complexity, cost, and the work-intensive aspect of transformations
The enablers emerging:
Access to technology for more employees
Convergence of vision, execution, NLP and Thinking and Learning to mimic human behavior
Using automation to accelerate automation