Outline of DevOps for Managers & Leaders Training

Chapter 1 - What is DevOps

• What is DevOps
• Why DevOps
• DevOps is for business
• DevOps value chain
• Goals
• Driving Business Outcomes

Chapter 2 - What DevOps looks like

• End-to-end example
• People and process, then tools
• Small steps - Building DevOps from the left
• Small steps - Building DevOps from the right
• Small steps
• Where DevOps “just fits”
• DevOps and Cloud
• DevOps and Microservices
• DevOps and Containers

Chapter 3 - Culture

• Developing a DevOps culture
• CALMS model
• Culture
• Automation
• Lean
• Lean - Reducing waste
• Lean - Reducing overburdening
• Lean - Reducing variation
• Measurement
• Sharing
• Supporting communication
• Supporting collaboration
• Supporting knowledge management

Chapter 4 - Building blocks of DevOps

• End-to-end process
• Plan
• Plan – Stand-ups
• Plan – Kanban board
• Plan – Collaboration tools
• Code, build, and test
• Code, build, and test - Agile
• Code, build, and test – Scrum
• Development toolchain
• Continuous integration (CI)
• Test automation
• Where no test has gone before
• Version control
• Artifact repositories
• Release, deploy
• Continuous delivery
• Testing and verification
• QA testing
• Configuration management
• Virtual machines
• Containers
• Containers – challenges
• Operate, monitor
• Container orchestration

Chapter 5 - Organization

• Why organization matters
• Why the current organization matters
• What not to do (anti-patterns)
• Anti-patterns - Silos
• Anti-patterns - Missing cooperation
• Pattern - DevOps collaboration
• Pattern - Integrated product team
• Pattern - DevOps as a service
• Pattern - DevOps advocacy team
• Key components for successful teams
• Importance of leadership

Chapter 6 – Governance and controls

• An evolving context for governance
• Increasing frequency of change
• DevOps challenges for governance
• Sample controls
• Automated code scanning
• Automated vulnerability scanning
• Application security training
• Dependency and supply chain management
• Access and activity logging
• Continuous auditing and monitoring

Chapter 7 – Measurement

• Why measure?
• What to measure?
• What to measure?
• Metric - Deployment frequency
• Metric - Velocity
• Metric - Cycle time and lead time
• Metric - Percentage of failed deployments
• Metric - Mean time to recovery (MTTR)
• General caution about metrics

Chapter 8 - Path to DevOps

• Making the Case for DevOps
• Show benefits across roles and teams
• Start small and build on success
• Tool – Value stream mapping
• Change management and cultural change  
• Understand motivations
• Understand motivations – Example
• Develop shared goals
• Form dedicated, cross-functional teams
• “Failure” is not a four-letter word
• Focus on process and capability, not output
• Maintaining DevOps capabilities

Chapter 9 – Best practices

• Relentlessly attack poor collaboration
• Everything you do is part of a process
• Align governance and DevOps
• One tool to capture every request
• One set of tooling for everyone
• Seek continuous feedback
• Use dashboards
• Use agile methods
• Essential practices
• Myths and legends