Web Age Solutions Inc
Providing Technology Training and Mentoring For Modern Technology Adoption
Web Age Aniversary Logo
US Inquiries / 1.877.517.6540
Canadian Inquiries / 1.877.812.8887
Course #:WA2290

Emotional Intelligence Training

Poised, outgoing, cheerful, having empathy for others, being able to express feelings directly but appropriately, and having the capacity for developing relationships. All of these abilities distinguish individuals with high emotional intelligence. Emotional intelligence is a more reliable predictor of success than intellect! Technical professionals with a strong mixture of emotional awareness, self-management, and social skills navigate relationships more effectively and are more likely to be successful in their personal and professional lives. This course provides you with an understanding of why emotional intelligence abilities are important as a leader. It also provides you with practical, techniques for promoting emotional intelligence within your business environment.


  • Understand 4 main personality types
  • Leverage your individual personal strengths
  • Calibrate your response to other people
  • Match your response to the situation

What You Will Learn

Note: this session includes the DiSC Assessment for each participant.

  • Understanding Emotional Intelligence
  • Using Emotional Intelligence to your advantage
  • Match emotional intelligence competencies to your business environment
  • Emotional Intelligence in communication
  • Understanding the rhetoric/reality gap and working through this
  • Use in team facilitation
  • Use in managing conflict


This course is applicable for Technical Professionals including Architects, Engineers, Software Developers, Team Leaders & Managers


No formal requirements, although previous training in architectural thinking such as WA1810 is preferred


1 Day

We regularly offer classes in these and other cities. Atlanta, Austin, Baltimore, Calgary, Chicago, Cleveland, Dallas, Denver, Detroit, Houston, Jacksonville, Miami, Montreal, New York City, Orlando, Ottawa, Philadelphia, Phoenix, Pittsburgh, Seattle, Toronto, Vancouver, Washington DC.
US Inquiries / 1.877.517.6540
Canadian Inquiries / 1.877.812.8887