Modeling Business Process Using IBM Process Designer 8.0 Training

Chapter 1. Introduction to Business Process Management

• What is BPM?
• Business Process Management
• Process Maturity 1/2
• Process Maturity 2/2
• What is a Business Process?
• Further Qualifying BPM
• The Process-centric Organization
• When and Why Conduct BPM?
• BPM Business Cases
• Key Roles and Responsibilities
• People and Process
• BPM Framework
• Framework Foundation
• Framework Phases 1/4
• Framework Phases 2/4
• Framework Phases 3/4
• Framework Phases 4/4
• Service Oriented Architecture
• BPM + SOA
• Tightly Coupled Enterprise
• Breaking the Silos
• Summary 1/2
• Summary 2/2

Chapter 2. Introduction to Process Modeling

• What Is A Business Process?
• Business Process Management
• Business Process Modeling
• Process Modeling Advantages
• Process Components ½
• Process Components 2/2
• What’s a Service?
• SOA and Business Process
• Process Modeling and SOA
• From Ad-hoc to Formalization
• Process-centric Organizations
• The Value of Process-Centricity
• CMMI Levels 0-2
• CMMI Levels 3-5
• Key Tasks in Process Modeling
• Roles and Responsibilities ½
• Roles and Responsibilities 2/2
• Process Modeling Standards
• Summary

Chapter 3. Overview to IBM Business Process Manager 8.0

• Introduction
• Components of the Software
• The Architecture
• Product Configurations
• Supplementary Software Products
• Learning Resources
• Getting Support
• Summary

Chapter 4. Introduction to Process Designer

• Introduction
• Artifacts Created in PD
• Installing Process Designer
• Launching PD
• The Process Center View
• The Designer View
• Creating and Editing Artifacts
• Creating Snapshots
• Viewing an Old Snapshot
• Viewing Version History
• Importing and Exporting Applications
• Archiving a Process Application
• Summary

Chapter 5. Mapping a Process Using BPMN

• What is BPMN?
• What does BPMN include?
• The Eye of the Beholder
• BPMN and BPEL
• Basic Structure of a Process
• Using Subprocess
• The Start Event
• Normal End Events
• Abnormal End Events
• Intermediate Events
• Process State Management 1/2
• Process State Management 2/2
• Gateways
• Exclusive Condition
• Exclusive Condition Examples
• Inclusive Condition
• Parallel Execution
• Event Choice
• Merging Branches
• Merging Examples
• Looping with BPMN
• Looping Options
• More Examples
• Modeling Roles & Responsibilities
• Using Swim Lanes
• Modeling B2B Interaction
• Trading Partner Design Pattern
• Modeling B2B Interactions
• B2B Interaction Example
• Black Box White Box Modeling
• Summary

Chapter 6. Basic Process Modeling

• Before You Start
• Creating a Process Definition
• The Process Editor
• The Basic Approach
• Swim Lanes
• Activity
• Creating Business Objects
• Defining Process Variables
• Supplying Default Value of a Variable
• Working With Variables
• Script Activity
• Creating a Gateway
• Unit Testing a Process
• Summary

Chapter 7. The Preparation Phase

• Understand the Organization
• Organization Model
• Key Business Processes
• Preparing for a Project
• Step 1: Identify the Stakeholders
• Getting Stakeholder ‘Buy-in’
• Step 2: Identify the Processes to Model
• Process Identification Guidelines
• Step 3: Identify the Needs and Motivations Behind the Project
• Project Motivations
• Define Project Goals
• Modeling with Goals
• Step 4: Define Process Scope
• Define the Scope of Visibility
• Step 5: Create a Project Plan
• Summary

Chapter 8. Modeling the As-is Process

• Introduction
• Conduct Discovery Workshops
• Interview Questions
• How Much Detail?
• Gather the Process Metrics ½
• Gather the Process Metrics 2/2
• What Metrics to Gather? 1/3
• What Metrics to Gather? 2/3
• What Metrics to Gather? 3/3
• Business Process Use Cases
• Return Handling Use Case
• Return Handling Use Cases
• Information Modeling 1/2
• Information Modeling 2/2
• Business Items 1/2
• Business Items 2/2
• Identify Quick Wins
• Deliverable Check List
• Risks of this Phase ½
• Risks of this Phase 2/2
• Where to Go From Here?
• Summary

Chapter 9. Basic System Integration

• Introduction
• Example Outbound Interaction
• The Architecture of Outbound Interaction
• Creating an Integration Service
• Calling a Web Service Operation
• Calling Java Method
• Using an Integration Service from a Process
• Built-in Services
• Summary

Chapter 10. Human Service and Coach

• Introduction
• About Coaches
• Creating a Human Service
• Designing a Coach
• Designing the Screen Flow
• Using a Human Service from a Process
• Participant Group
• Configure Process Permission
• Configure Task Assignment
• Starting a Process
• Claiming a Task
• Setting Due Dates
• Expiring a Task
• Summary

Chapter 11. Advanced Process Modeling

• Subprocess
• Using a Subprocess
• Implement Looping
• Simple Looping
• Multi Instance Looping
• Error Handling Basics
• The Nature of an Error Event
• Throwing Error in a Service Flow
• Catching an Error in a Service Flow
• Throwing Error from a Process
• Catching Errors in a Process
• Summary

Chapter 12. Advanced System Integration

• Inbound Event Processing
• Basic Architecture
• Modeling Inbound Event
• Detailed Architecture
• Creating the Components
• Creating the Data Processor Service
• Create the UCA
• Create the Event Generator Service
• Expose Event Generator Service as a Web Service
• Event Gateway
• Global Event Handlers
• Summary

Chapter 13. Modeling the Optimized Processes

• Process Optimization Basics
• Process Optimization Steps
• Role of Modeling in Optimization
• Common Optimization Goals
• Common Solutions
• Model the New Processes
• Process Simulation
• Process Token
• Modeling Resource Constraints
• Open and Close Ended Analysis
• Preparing for Simulation
• Running Simulation
• Analyze Simulation Results
• Communicate with BPM Managers
• Deliverables of this Phase
• Risks of this Phase
• Summary

Chapter 14. Process Optimization Using Simulations

• Introduction
• About Resources and Wait Times
• Key Objectives of Simulation
• Preparing a Process for Simulation
• Simulation Profile
• Entering Process Volume
• Entering Execution Time
• Entering Event Wait Times
• Entering Decision Characteristics
• Simulation Scenario
• Creating a Simulation Scenario
• Running a Simulation
• Viewing Result
• Summary