Web Age Solutions Inc
Providing Technology Training and Mentoring For Modern Technology Adoption
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Course #:WA1753

Governance with Mule Galaxy Training and Courseware

IT governance provides a thorough management process for IT activities. All aspects of IT, starting from strategy to execution, are closely managed and continuously improved. SOA adds new challenges and hence IT governance processes need to be extended.

This course builds a foundation by covering IT governance. Many organizations may not have IT governance put in place. This foundation will be especially beneficial to them. The course builds on this foundation by covering SOA governance.
The course offers practical knowledge of how to actually implement IT and SOA governance in an organization. We have designed the course in such a way that the students will be able to get started with instituting a governance practice from scratch.

Concepts in this workshop are re-enforced through a combination of group discussion and hands-on exercises using the Mule Galaxy governance platform.

  • Mule Galaxy SOA governance features and capabilities
  • How to implement IT governance
  • Governance models
  • New management challenges brought about by SOA
  • How to implement SOA governance
  • Funding models for SOA initiatives
  • Establishing an SOA Center of Excellence (COE)
  • SOA governance by policy
What You Will Learn  

After completing this course, the student should be able to:

  • Identify Governance best practices
  • Understand Mule Galaxy’s governance capabilities
  • Define and implement a governance strategy which incorporates Mule Galaxy
  • Understand the need for governance and how many aspects of the business (such as sales and finance) are already strictly governed.
  • Learn the IT practices that need to be governed (such as change management and availability).
  • Learn the SOA practices that need to be governed (such as interoperability and architecture dispute resolution).
  • Measure key metrics and make decisions based on them (that will lead to continuous improvement).
  • Institute a well documented governance model within the organizations.
  • On a day to day basis, enforce compliance with the model, gather key metrics and change IT practices based on the metrics.

This course is for Web Server administrators who need to be able to install, configure and run Apache Tomcat Web Server.


Basic project management and/or team leadership skills are recommended.  Familiarity with Mule Galaxy is helpful, but not required.


Four days.


Outline of Governance with Mule Galaxy Training and Courseware

1. SOA Fundamentals

  • Objectives
  • SOA in Context
  • Defining SOA
  • What makes a good design?
  • The SOA Umbrella
  • What s a Service?
  • Service Actors
  • Serving up SOA
  • SOA and Business Process Management
  • BPM Value Add
  • SOA Governance
  • SOA Governance Model
  • SOA Job Role Impact
  • SOA Value
  • Is this a New Concept?
  • Service Orienting the Enterprise
  • Service Oriented Thinking
  • SOA is Perfect
  • Service Characteristics
  • About Services in SOA
  • Contract-driven software
  • SOA Standards
  • Summary

2. A Tale of Two Companies

  • Objectives
  • Governance Touch Points
  • Life Without Governance
  • Providing a Service
  • Consuming a Service
  • Supporting Agreements
  • Fighting Fires
  • Life in Company B
  • SOA Governance Overview
  • Governance Provides Order
  • Summary

3. SOA Challenges and Risks

  • Objectives
  • SOA Challenges and Risks
  • Emerging Standards
  • Emerging Standards (contd)
  • Selecting Tools and Infrastructure
  • Service Selection and Creation
  • Service Management
  • Portfolio Management
  • Paradigm Shifting
  • Communication
  • Policies and Compliance
  • Project Management
  • Training and Re-skilling
  • Governance and Risk Mitigation
  • Summary

4. Governance Fundamentals

  • Objectives
  • The Strategic Role of IT
  • Governing IT
  • IT Infrastructure Library (ITIL)
  • ITIL: Managing IT Activities
  • ICT Infrastructure Management (ICTIM)
  • ICTIM Processes
  • Control Objectives for Information and related Technology (COBIT)
  • Need for SOA Governance
  • SOA Governance
  • SOA Governance Adoption
  • Key Governance Relationships
  • SOA Governance Elements
  • SOA Governance Procedures
  • Recommended Procedures
  • More Recommended Procedure
  • SOA Governance Policies
  • Enterprise Policies
  • Business Policies
  • Service Policies
  • SOA Governance Metrics
  • More SOA Governance Metrics
  • Some Best Practices
  • Relevant Standards Work
  • Reference Model in Context
  • Summary

5. Mule Galaxy Governance Tools and Infrastructure

  • Objectives
  • Standards Support
  • Governance and Lifecycle Management
  • Dependency Management
  • Service and Artifact Management
  • Publishing, Indexing, and Discovery of Services
  • Application Deployment Management through NetBoot
  • Integration with Mule ESB
  • Integration with Other ESBs
  • Integration with Other Enterprise Tools
  • Summary

6. Policies, Contracts, and SLAs

  • Objectives
  • Governance by Policy
  • Policy Types
  • Policy Scope
  • Service Contracts
  • Service Contract Types
  • What About WSDL?
  • Service Level Agreements (SLAs)
  • Defining Service Levels
  • Stages of Governance
  • Supporting Infrastructure
  • Contractual SOA Governance
  • Summary

7. Service Models

  • Objectives
  • Service Orientation Artifacts
  • The Service Model
  • Developing a service model
  • Service Model Example #1
  • Service Model Example #2
  • Service Model Example #3
  • Service model granularity
  • Service Contract Template
  • Service Contract Template Part 2
  • Service Contract Template Part 3
  • Summary

8. Governance Lifecycle

  • Objectives
  • The Stages of Governance
  • Governance, Quality, & Management
  • Quality-Governance Feedback
  • Management-Governance Feedback
  • Management-Quality Feedback
  • Continuous Quality Assurance
  • The Need for a Service Lifecycle
  • Developing a Service Lifecycle
  • Governance Lifecycle Tips
  • Summary

9. Organizational Strategies

  • Objectives
  • Centers of Excellence and Competency
  • SOA Champions
  • Pattern: Collaborative Enterprise
  • Pattern: Process-driven Business
  • SOA Project Roles
  • SOA Project Roles Changes
  • SOA Project Roles Changes
  • SOA Project Roles Changes
  • SOA Project Roles New
  • Summary

10. Service Management

  • Objectives
  • Service Management
  • Service Ownership
  • Business Alignment
  • Service Lifecycle Management
  • SOA s Circle of Life
  • SOA Service Life Cycle Overview
  • Service Management Tips
  • Service Management Gotchas
  • Summary

11. Financial Management

  • Objectives
  • SOA Budgeting
  • Funding SOA
  • Comparing Funding Models
  • ROI Timeframes
  • Managing SOA ROI
  • Financial Management Tips
  • Financial Management Gotchas
  • Summary

12. Configuration Management

  • Objectives
  • SOA Configuration Challenges
  • Service Versioning
  • XML Schema Versioning
  • XML Schema Versioning Guidelines
  • WSDL Versioning
  • WSDL Versioning (continued)
  • Standards Work
  • Vendor Support
  • Configuration Management Tips
  • Configuration Management Gotchas
  • Summary

13. Service Portfolio Management

  • Objectives
  • The Service Portfolio Catalog
  • Business Driver Alignment
  • Service Portfolio Champions
  • Categorizing Services
  • Service Portfolio Mngmt Tips
  • Service Portfolio Mngmt Gotchas
  • Summary

14. Architecture Management

  • Objectives
  • Beginning With the End in Mind
  • A Little SOA Goes a Long Way
  • Selective SOA: Bottom-up
  • Selective SOA: Top-down
  • Selective SOA: Value-based
  • Selective SOA Venn Diagram
  • Sizing Services
  • Service Granularity
  • Service Atomicity
  • Service Granularity Matrix
  • Reference Model and Architecture
  • Architecture Management Tips
  • Architecture Management Gotchas
  • Summary

15. IT Governance Models

  • Objectives
  • Governance Model Justification
  • Governance Models
  • Sole Governance
  • Local Governance
  • Intermediary Governance
  • Federated Governance
  • Governance Model Spectrum
  • Hybrid Governance Model
  • Summary

16. Governance Models and ESB Topology

  • Objectives
  • Governance Model Overview
  • ESB Topology
  • Pattern: Single Logical ESB
  • Pattern: Directly Connected ESB with Single Registry
  • Pattern: Directly Connected ESB with Multiple Registries
  • Pattern: Brokered ESB
  • Pattern: Hub/Spoke ESB
  • Pattern: Imposed ESB
  • Hybrid ESB Topology
  • Summary

17. SOA Maturity

  • Objectives
  • Maturity and Governance
  • Gauging SOA Maturity
  • CMMI and SOA Maturity
  • SOA Maturity Models
  • SOA Maturity Model (CBDI)
  • CBDI s Service Model
  • SOA Maturity Model (IBM)
  • IBM s Integration Model
  • SOA Maturity Model (Wipro)
  • Wipro s Model
  • SOA Maturity Model (Sonic)
  • Progress-Sonic s Model
  • Comparing SOA Maturity Models
  • SOA Adoption Roadmaps
  • CBDI s Roadmap
  • ZapThink s Roadmap Model
  • Developing a Model and Roadmap
  • Stages of Governance
  • Growing Governance Sample 1
  • Growing Governance Sample 1
  • Growing Governance Sample 2
  • Growing Governance Sample 2
  • Growing Governance
  • Summary

18. Designing a Mule Galaxy Governance Solution

  • Objectives
  • Common Implementation Strategies
  • Pilots, Launchpads, and Enterprise Adoption
  • Defining an Infrastructure Adoption Roadmap
  • Implementation Best Practices
  • Risks and Challenges
  • Governance Adoption Checklist
  • Summary
We regularly offer classes in these and other cities. Atlanta, Austin, Baltimore, Calgary, Chicago, Cleveland, Dallas, Denver, Detroit, Houston, Jacksonville, Miami, Montreal, New York City, Orlando, Ottawa, Philadelphia, Phoenix, Pittsburgh, Seattle, Toronto, Vancouver, Washington DC.
US Inquiries / 1.877.517.6540
Canadian Inquiries / 1.877.812.8887