CICS/TS System Administration Training

Course #:WA1264

CICS/TS System Administration Training

Learn how to setup, customize and operate CICS/TS. Through a series of lectures and hands-on exercises, you learn to handle the general CICS/TS system administration tasks in MVS environment (z/OS). Course topics include CICS Region setup, resource definitions, basic problem determination, CICS Intercommunications facilities (MRO, ISC,.) and many others.


  • CICS/TS Concepts and Facilities
  • Resource Definitions:
    • Table definitions
    • RDO – Resource Definition Online
  • CICS Region Setup:
    • Define CICS system data sets, MVS logs;
    • Create CICS Job / Started Task;
  • Initialization & Shutdown
  • CICS Storage Control
  • CICS Intercommunications
    • MRO, ISC, 3270 Bridge, Web Support
  • CICS Supplied Transactions
  • CICS Batch Utilities
  • CICS Customization
    • Global User Exits (GLUEs)
    • Task Related User Exits (TRUEs)
    • User Replaceable Modules (URMs)

What you will learn

After completing this course, the student should be able to:

  • Understand the CICS/TS facilities
  • Perform basic CICS customization – region setup, resource definitions
  • Understand CICS Intercommunications facilities
  • Use the CICS Supplied Transactions and batch utilities
  • Perform basic problem determination


System administrators responsible for the setup and maintenance of CICS systems on MVS (z/OS).


An Introduction to CICS/TS and a previous system administration experience in the MVS environment.


Five days.

Outline of CICS/TS System Administration Training

There is no detailed outline at this time.

We regularly offer classes in these and other cities. Atlanta, Austin, Baltimore, Calgary, Chicago, Cleveland, Dallas, Denver, Detroit, Houston, Jacksonville, Miami, Montreal, New York City, Orlando, Ottawa, Philadelphia, Phoenix, Pittsburgh, Seattle, Toronto, Vancouver, Washington DC.