Prerequisites

Salesforce Administration & Configuration in Lightning Experience or equivalent hands-on experience with Salesforce

Duration

Five days

Outline for Salesforce Community Cloud Consultant Training

This class is delivered by a senior instructor with many years of real world consulting experience and will cover the following topics:

  • Enable communities in your org.
  • Learn how communities work and their capabilities.
  • Create a new community for partner sales.
  • Create a community for self-service support.
  • Use dashboards to measure success.
  • Keep the community engaged

As a participant in the class, each student will be given a practice learning environment to use during hands-on exercises during the class. The student will be able to use this learning environment indefinitely after the class without any additional fee.