Upon completing this course, the learner will be able to meet these overall objectives:

Describe how to deploy SD-WAN

Configure SD-WAN environment

Deploy Plug and Play / Zero-Touch Provisioning

Implement SD-WAN Security

Configure SD-WAN Policies

Deploy, maintain and troubleshoot cEdge devices

Operate SD-WAN Devices and software

Troubleshoot SD-WAN environment


The primary audience for this course is as follows:

Engineering and Planning team evaluating WAN evolution

Personnel involved in SD WAN Design, Implementation and Operation

Network Operations team with SD WAN solution

Cisco partners who sell and support SD WAN solutions


The knowledge and skills that a learner should have before attending this course are as follows:

Familiarity with WAN Networks


Five days

Outline for Cisco SD WAN Training

Module 1: Cisco SD-WAN Introduction

High-level Cisco SD-WAN Deployment models

Application level SD-WAN solution

Cisco SDWAN high availability solution

Cisco SD-WAN Scalability

Cisco SD-WAN Solution Benefits

Module 2: Cisco SD-WAN Orchestration


vManage NMS

vSmart Controller

vBond Orchestrator

Controller Resiliency Architecture

Module 3: Site Architecture and Deployment Models

Site Capabilities

cEdge Router

Upgrading a current ISR router to support SD-WAN

Module 4: Plug and Play Connect Portal - Zero Touch Provisioning


Understanding Cisco Plug and Play Connect Portal

cEdge registration, licensing and onboarding

Understanding the legacy ZTP Portal for vEdge

User Input Required for the ZTP Automatic Authentication Process

Authentication between the vBond Orchestrator and a cEdge Router

Authentication between the cEdge Router and the vManage NMS

Authentication between the vSmart Controller and the cEdge Router

Module 5: Cisco SD-WAN Solution

Overlay Management Protocol (OMP)

Cisco SDWAN Circuit Aggregation Capabilities

Secure Connectivity in Cisco SD-WAN

Performance Tracking Mechanisms

Application Discovery

Dynamic Path Selection

Performance Based Routing

Dynamic Cloud Access

Understanding the Cisco SD-WAN Onramp

Understanding Direct Internet Access (DIA) and it’s advantages

Zone Based Firewall

Umbrella integration

SD-WAN security features overview

Module 6: Operations Best Practices   

Config: Test Configuration Changes Before Committing

NAT: Secure Routers Acting as NATs

cEdge / vEdge Routers: Connect to the Console Port

cEdge / vEdge Routers: Use the Poweroff Command

cEdge / Viptela Devices: Site ID Naming Conventions

Edge Devices: Using the System IP Address

vManage NMS: Disaster Recovery

Module 7: Application Monitoring



Ecosystem Partner Solutions

Module 8: Troubleshooting Methods   

Remote Access

Console Access

LAN Interfaces 

WAN Interfaces

Control Connections  

Module 9: General Troubleshooting

Check Application-Aware Routing Traffic

Collect Device Data To Send to Customer Support

Monitor Alarms and Events

Monitor TCP Optimization

Ping a Viptela Device

Run a Traceroute

Simulate Flows

Troubleshoot Cellular Interfaces

Troubleshoot Device Bringup

Troubleshoot WiFi Connnections

Use Syslog Messages

Tunnel Health

Module 10: Troubleshooting: Data Plane Issues     

BFD Session Information

Cflowd Information

Data Policies

DPI Information

Symptom: Site Cannot Reach Applications in Datacenter       

Symptom: vManage Showing vEdge or Interface Down

Symptom: Site-Wide Loss of Connectivity (Blackout)    

Symptom: Poor Application Performance (Brownout)   

Issue Severity Assessment   

Module 11: Troubleshooting:  Routing Issues

BGP Information

Multicast Information

OMP Information

OSPF Information

PIM Information

Symptom: Some or All Routes Missing from vEdge Routing table    

Symptom: Data Traffic Using Suboptimal Path   

Symptom: Data Traffic Not Using All Transports

Module 12: Application-Aware Routing

Application Performance with CloudExpress Service

Tunnel Latency Statistics

Tunnel Loss Statistics

Module 13: Interface Troubleshooting

Reset an Interface

All Interfaces

ARP Table Entries

Cellular Interface Information

DHCP Server and Interface Information

Interface MTU Information

Management Interfaces

VRRP Information

WAN Interfaces

Module 14: Network Operations

Check Alarms and Events

Check User Accounts and Permissions

Deploy the Viptela Overlay Network

Determine the Status of Network Sites

Control Connections

Data Connections

Network Performance with vAnalytics Platform

OMP Status

Module 15: Security Certificate Troubleshooting

Generate a Certificate

Upload the vEdge Serial Number File



Module 16: Viptela Devices Maintenance

Decommission an vEdge Cloud Router

Determine the Status of a Network Device

Locate an Edge Device

Migrate a Controller's Virtual Machine Using vMotion

Reboot a Device

Remove an Edge Router's Serial Number from the vManage NMS

Replace an Edge Router

Restore the vManage NMS

Set Up User Accounts to Access Viptela Devices

Validate or Invalidate a vEdge Router

Software Versions Installed on a Device

Status of a vBond Orchestrator

Status of a cEdge / vEdge Router

Status of a vSmart Controller

Module 17: Viptela Device Operation and Troubleshooting

Determine Changes to a Configuration Template

Determine Why a Device Rejects a Template

Alarm Severity Levels

Hardware Alarms

Checking Alarms and Notifications


Additional Information

Restore a cEdge / vEdge Router

Remove cEdge / vEdge Router Components

Module 18: Working With Viptela Support     

Case Priority Levels and Response Times 

Information for Opening Cases      

Viptela Customer Support Portal    

Other Ways to Contact Support

Lab Outline

Introduction to the Cisco SD-WAN

Add a vSmart Controller to the vManage Inventory

Add a vEdge Router to the vManage Inventory

Add a cEdge Router to the vManage Inventory

Add vEdge to vManage Inventory

Control-Plane Connectivity

Overlay Network

Zero-Touch Provisioning

vManage Templates

vManage Basic Policies

Application Aware Policies

Advanced Policies

Internet Exit lab (DIA)

Zone Based Firewall lab

URL Filter


Analytics from vManage

MultiTenant Mode and Tenants

Troubleshooting Methods

Troubleshooting Data Plane Issues

Troubleshooting Routing Issues

Best Practices