Upon completing this course, the learner will be able to meet these overall objectives:

Identify the components of a computer network and describe their basic characteristics

Understand the model of host-to-host communication

Describe the features and functions of the Cisco Internetwork Operating System (IOS®) software

Describe LANs and the role of switches within LANs

Describe Ethernet as the network access layer of TCP/IP and describe the operation of switches

Install a switch and perform the initial configuration

Describe the TCP/IP Internet layer, IPv4, its addressing scheme, and subnetting

Describe the TCP/IP Transport layer and Application layer

Explore functions of routing

Implement basic configuration on a Cisco router

Explain host-to-host communications across switches and routers

Identify and resolve common switched network issues and common problems associated with IPv4 addressing

Describe IPv6 main features and addresses, and configure and verify basic IPv6 connectivity

Describe the operation, benefits, and limitations of static routing

Describe, implement, and verify Virtual Local Area Networks (VLANs) and trunks

Describe the application and configuration of inter-VLAN routing

Explain the basics of dynamic routing protocols and describe components and terms of Open Shortest Path First (OSPF)

Explain how Spanning Tree Protocol (STP) and Rapid Spanning Tree Protocol (RSTP) work

Configure link aggregation using EtherChannel

Describe the purpose of Layer 3 redundancy protocols

Describe basic WAN and VPN concepts

Describe the operation of Access Control Lists (ACLs) and their applications in the network

Configure Internet access using Dynamic Host Configuration Protocol (DHCP) clients and explain and configure Network Address Translation (NAT) on Cisco routers

Describe basic Quality of Service (QoS) concepts

Describe the concepts of wireless networks, which types of wireless networks can be built, and how to use Wireless LAN Controllers (WLCs)

Describe network and device architectures and introduce virtualization

Introduce the concept of network programmability and Software-Defined Networking (SDN) and describe smart network management solutions such as Cisco DNA Center™, Software-Defined Access (SD-Access), and Software-Defined Wide Area Network (SD-WAN)

Configure basic IOS system monitoring tools

Describe the management of Cisco devices

Describe the current security threat landscape

Describe threat defense technologies

Implement a basic security configuration of the device management plane

Implement basic steps to harden network devices


The knowledge and skills that a learner should have before attending this course are as follows:

Basic computer literacy

Basic PC operating system navigation skills

Basic Internet usage skills

Basic IP address knowledge


Five days

Outline for Implementing and Administering Cisco Solutions Training

Section 1: Exploring the Functions of Networking

Identify the components of a computer network and describe their basic characteristics

Define a network and describe examples of networks 12 Implementing and

Administering Cisco Solutions (CCNA)

Components of a Network

Characteristics of a Network

Physical vs. Logical Topologies

Compare and contrast logical and physical topologies

Interpreting a Network Diagram

Impact of User Applications on the Network

Section 2: Introducing the Host-To-Host Communications Model

Host-To-Host Communications Overview

ISO OSI Reference Model

TCP/IP Protocol Suite

Peer-To-Peer Communications

Encapsulation and De-Encapsulation

Describe the process of encapsulation and de-encapsulation

TCP/IP Stack vs OSI Reference Model

Section 3: Operating Cisco IOS Software

Cisco IOS Software Features and Functions

Cisco IOS Software CLI Functions

Cisco IOS Software Modes

Section 4: Introducing LANs

Local Area Networks

LAN Components

Need for Switches

Characteristics and Features of Switches

Section 5: Exploring the TCP/IP Link Layer

Ethernet LAN Connection Media

Ethernet Frame Structure

Describe the fields of an Ethernet frame

LAN Communication Types

MAC Addresses

Frame Switching

Duplex Communication

Section 6: Starting a Switch

Switch Installation

Connecting to a Console Port

Switch LED Indicators

Basic show Commands and Information

Section 7: Introducing the TCP/IP Internet Layer, IPv4 Addressing, and Subnets

Internet Protocol

Decimal and Binary Number Systems

Binary-to-Decimal Conversion

Decimal-to-Binary Conversion

IPv4 Address Representation

IPv4 Header Fields

IPv4 Address Classes

Subnet Masks


Implementing Subnetting: Borrowing Bits

Implementing Subnetting: Determining the Addressing Scheme

Benefits of VLSM and Implementing VLSM

Private vs. Public IPv4 Addresses

Reserved IPv4 Addresses

Verifying IPv4 Address of a Host

Section 8: Explaining the TCP/IP Transport Layer and Application Layer

TCP/IP Transport Layer Functions

Reliable vs. Best-Effort Transport

TCP Characteristics

UDP Characteristics

TCP/IP Application Layer

Introducing HTTP

Domain Name System

Explaining DHCP for IPv4

Section 9: Exploring the Functions of Routing

Role of a Router

Router Components

Router Functions

Routing Table

Path Determination

Section 10: Configuring a Cisco Router

Initial Router Setup

Configuring Router Interfaces

Configuring IPv4 Addresses on Router Interfaces

Checking Interface Configuration and Status

Exploring Connected Devices

Using Cisco Discovery Protocol

Configure and Verify LLDP

Implement an Initial Router Configuration

Section 11: Exploring the Packet Delivery Process

Layer 2 Addressing

Layer 3 Addressing

Default Gateways

Address Resolution Protocol

Host-To-Host Packet Delivery

Section 12: Troubleshooting a Simple Network

Troubleshooting Methods

Troubleshooting Tools

Troubleshooting Common Switch Media Issues

Troubleshooting Common Switch Port Issues

Identify common access port issues

Troubleshooting Common Problems Associated with IPv4 Addressing

Section 13: Introducing Basic IPv6

IPv4 Address Exhaustion Workarounds

IPv6 Features

IPv6 Addresses and Address Types

Comparison of IPv4 and IPv6 Headers

Internet Control Message Protocol Version 6

Neighbor Discovery

IPv6 Address Allocation

Verification of End-To-End IPv6 Connectivity

Section 14: Configuring Static Routing

Routing Operation

When to Use Static Routing

IPv4 Static Route Configuration

Default Routes

Verifying Static and Default Route Configuration

Configuring IPv6 Static Routes

Implement IPv4 Static Routing

Implement IPv6 Static Routing

Section 15: Implementing VLANs and Trunks

VLAN Introduction

Creating a VLAN

Assigning a Port to a VLAN

Trunking with 802.1Q

Configuring an 802.1Q Trunk

VLAN Design Consideration

Troubleshoot VLANs and Trunk

Section 16: Routing Between VLANs

Purpose of Inter-VLAN Routing

Options for Inter-VLAN Routing

Implement Multiple VLANs and Basic Routing Between the VLANs

Section 17: Introducing OSPF

Dynamic Routing Protocols

Path Selection

Link-State Routing Protocol Overview

Link-State Routing Protocol Data Structures

Introducing OSPF

Establishing OSPF Neighbor Adjacencies

OSPF Neighbor States

SPF Algorithm

Building a Link-State Database

Routing for IPv6

Section 18: Building Redundant Switched Topologies

Physical Redundancy in a LAN

Issues in Redundant Topologies

Spanning Tree Operation

Types of Spanning Tree Protocols

Rapid Spanning Tree Protocol

PortFast and BPDU Guard

Section 19: Improving Redundant Switched Topologies with EtherChannel

EtherChannel Overview

EtherChannel Configuration Options

Configuring and Verifying EtherChannel

Improve Redundant Switched Topologies with EtherChannel

Section 20: Exploring Layer 3 Redundancy

Need for Default Gateway Redundancy

Understanding FHRP

Understanding HSRP

Section 21: Introducing WAN Technologies

Introduction to WAN Technologies

WAN Devices and Demarcation Point

WAN Topology Options

WAN Connectivity Options

Virtual Private Networks

Enterprise-Managed VPNs

Provider-Managed VPNs

Section 22: Explaining Basics of ACL

ACL Overview

ACL Operation

ACL Wildcard Masking

Wildcard Mask Abbreviations

Types of Basic ACLs

Configuring Standard IPv4 ACLs

Configuring Extended IPv4 ACLs

Verifying and Modifying IPv4 ACLs

Applying IPv4 ACLs to Filter Network Traffic

Implement Numbered and Named IPv4 ACLs

Section 23: Enabling Internet Connectivity

Configure internet access using DHCP clients and explain and configure NAT on Cisco routers

Introducing Network Address Translation

NAT Terminology and Translation Mechanisms

Benefits and Drawbacks of NAT

Static NAT and Port Forwarding

Dynamic NAT

Port Address Translation

Configuring and Verifying Inside IPv4 NAT

Implement PAT

Section 24: Introducing QoS

Converged Networks

Quality of Service Defined

QoS Policy

QoS Mechanisms

QoS Models

Deploying End-to-End QoS

Section 25: Explaining Wireless Fundamentals

Wireless Technologies

WLAN Architectures

WLAN Components

WiFi Channels

AP and WLC Management

Section 26: Introducing Architectures and Virtualization

Introduction to Network Design

Enterprise Three-Tier Hierarchical Network Design

Spine-Leaf Network Design

Cisco Enterprise Architecture Model

Cloud Computing Overview

Device Architecture

Virtualization Fundamentals

Section 27: Explaining the Evolution of Intelligent Networks

Overview of Network Programmability in Enterprise Networks

Software-Defined Networking

Common Programmability Protocols and Methods

Configuration Management Tools

Introducing Cisco DNA Center

Cisco SD-Access

Introducing Cisco SD-WAN

Section 28: Introducing System Monitoring

Introducing Syslog

Syslog Message Format

SNMP Overview

Enabling Network Time Protocol

Configure System Message Logging

Section 29: Managing Cisco Devices

Cisco IOS Integrated File System and Devices

Stages of the Router Power-On Boot Sequence

Loading and Managing System Images Files

Loading Cisco IOS Configuration Files

Validating Cisco IOS Images Using MD5

Managing Cisco IOS Images and Device Configuration Files

Section 30: Examining the Security Threat Landscape

Security Threat Landscape Overview


Hacking Tools

Denial of Service and Distributed Denial of Service


Reflection and Amplification Attacks

Social Engineering

Evolution of Phishing

Password Attacks

Reconnaissance Attacks

Buffer Overflow Attacks

Man-in-the-Middle Attacks

Vectors of Data Loss and Exfiltration

Other Considerations

Section 31: Implementing Threat Defense Technologies

Information Security Overview


Intrusion Prevention Systems

Introduction to Cryptographic Technologies

IPsec Security Services

Secure Sockets Layer and Transport Layer Security

Wireless Security Protocols

Configure WPA2 PSK

Section 32: Securing Administrative Access

Network Device Security Overview

Securing Access to Privileged EXEC Mode

Securing Console Access

Securing Remote Access

Configuring the Login Banner

Limiting Remote Access with ACLs

External Authentication Options

Secure Device Administrative Access

Section 33: Implementing Device Hardening

Securing Unused Ports

Infrastructure ACL

Disabling Unused Services

Port Security Overview

Mitigating VLAN Attacks

DHCP Snooping

Dynamic ARP Inspection

Implement Device Hardening

Lab Outline

Discovery 1: Get Started with Cisco CLI

Discovery 2: Observe How a Switch Operates

Discovery 3: Perform Basic Switch Configuration

FASTLab 1: Implement the Initial Switch Configuration

Discovery 4: Inspect TCP/IP Applications

Discovery 5: Configure an Interface on a Cisco Router

Discovery 6: Configure and Verify Layer 2 Discovery Protocols

FASTLab 2: Implement an Initial Router Configuration

Discovery 7: Configure Default Gateway

Discovery 8: Explore Packet Forwarding

Discovery 9: Troubleshoot Switch Media and Port Issues

Discovery 10: Troubleshoot Port Duplex Issues

Discovery 11: Configure Basic IPv6 Connectivity

Discovery 12: Configure and Verify IPv4 Static Routes

Discovery 13: Configure IPv6 Static Routes

FASTLab 3: Implement IPv4 Static Routing

FASTLab 4: Implement IPv6 Static Routing

Discovery 14: Configure VLAN and Trunk

FASTLab 5: Troubleshoot VLANs and Trunk

Discovery 15: Configure a Router on a Stick

FASTLab 6: Implement Multiple VLANs and Basic Routing Between the VLANs

Discovery 16: Configure and Verify Single-Area OSPF

Discovery 17: Configure and Verify EtherChannel

FASTLab 7: Improve Redundant Switched Topologies with EtherChannel

Discovery 18: Configure and Verify IPv4 ACLs

FASTLab 8: Implement Numbered and Named IPv4 ACLs

Discovery 19: Configure a Provider-Assigned IPv4 Address

Discovery 20: Configure Static NAT

Discovery 21: Configure Dynamic NAT and PAT

FASTLab 9: Implement PAT

Discovery 22: Log into the WLC

Discovery 23: Monitor the WLC

Discovery 24: Configure a Dynamic (VLAN) Interface

Discovery 25: Configure a DHCP Scope

Discovery 26: Configure a WLAN

Discovery 27: Define a RADIUS Server

Discovery 28: Explore Management Options

Discovery 29: Explore the Cisco DNA Center

Discovery 30: Configure and Verify NTP

FASTLab 10: Configure System Message Logging

Discovery 31: Create the Cisco IOS Image Backup

Discovery 32: Upgrade Cisco IOS Image

Discovery 33: Configure WLAN Using WPA2 PSK Using the GUI

Discovery 34: Secure Console and Remote Access

Discovery 35: Enable and Limit Remote Access Connectivity

FASTLab 11: Secure Device Administrative Access

Discovery 36: Configure and Verify Port Security

FASTLab 12: Implement Device Hardening