Duration
2 days
Outline for Building and Leading High-Performing Remote Teams Training
DAY ONE
- Introduction
- Course Objectives and Structure
- Participant Introductions/Expectations
- Part I: Effective Communications Overview
- Effects of Unsuccessful Communication
- Why Communication Is Hard
- What Is Communication?
- Types of Communication
- The Eight Steps to Effective Communication
- Barriers to Communication
- Communication Media (e-mail, etc.)
- Activity: Communications
- Part II: Personality Types and Styles
- Why Understanding Styles is Important
- Jung
- Myers-Briggs
- Johari Window
- Whole Brain
- Activity: Communication Style Assessment
- Motivating and Working with Different Styles
- Activity: Work with Groups of Same Style
- Activity: Work with Groups of Differing Styles
- Part III: Active Listening Skills
- What is Active Listening
- Attending
- Following
- Reflecting
- Inputting
- Activity: Practice Each Active Listening Skill
- Part IV: Building Remote Teams
- Importance of Teams
- Types of Teams
- Phases of Team Development
- Team Building Activities
- Activity: Perform Cerebral Team Building Activity
- Activity: Perform Physical Team Building
- Activity Analyzing Individual Skill Sets Individual Development
- Activities Activity: Create a Team for Case Study Situation and Recommend Individual and Team Activities
- Part V: Presentation Skills
- Understanding the Audience
- Developing the Presentation
- Delivering the Presentation
- Activity: Develop a 3-5 Minute Presentation to Deliver on Day Two
DAY TWO
- Part V: Presentations (continued)
- Activity: Deliver Presentations in groups
- Part VI: Time Management
- Creating a Time Log
- Recognizing Time Wasters
- Creating a To-Do List Part
- VII: Working Effectively with a Remote Team
- Problem Solving Activity: Solve a Case Study
- Problem Conflict Resolution
- Techniques Activity: Solve a Case Study
- Conflict Managing Remote Workers
- Activity: Analyze and Solve a Remote Worker
- Issue Part VIII: Delegating Tasks
- Creating Work Packages
- Communicating with Delegates
- Activity: Organize Work, Select Resources and Delegate Tasks for Case Study
- Monitoring Delegated Work
- Analyzing When and When Not to Step In
- Activity: Monitor Progress and Intervene as Needed
11. Wrap-up Activity: Review Personal Lessons Learned Review and Evaluations