TP2953 Building and Leading High-Performing Remote Teams Training
The popularity of remote work is rising fast. Multiple research studies show that employees who are able to skip commuting and work away from the office, whether at home, a coffee shop or somewhere in between, are happier, more productive and less likely to jump ship. However, overseeing a team of remote employees doesn’t come naturally to many managers, who are accustomed to seeing their employees in the office at least a few days each [..]
Duration
2 days
Outline for Building and Leading High-Performing Remote Teams Training
DAY ONE
- Introduction
- Course Objectives and Structure
- Participant Introductions/Expectations
- Part I: Effective Communications Overview
- Effects of Unsuccessful Communication
- Why Communication Is Hard
- What Is Communication?
- Types of Communication
- The Eight Steps to Effective Communication
- Barriers to Communication
- Communication Media (e-mail, etc.)
- Activity: Communications
- Part II: Personality Types and Styles
- Why Understanding Styles is Important
- Jung
- Myers-Briggs
- Johari Window
- Whole Brain
- Activity: Communication Style Assessment
- Motivating and Working with Different Styles
- Activity: Work with Groups of Same Style
- Activity: Work with Groups of Differing Styles
- Part III: Active Listening Skills
- What is Active Listening
- Attending
- Following
- Reflecting
- Inputting
- Activity: Practice Each Active Listening Skill
- Part IV: Building Remote Teams
- Importance of Teams
- Types of Teams
- Phases of Team Development
- Team Building Activities
- Activity: Perform Cerebral Team Building Activity
- Activity: Perform Physical Team Building
- Activity Analyzing Individual Skill Sets Individual Development
- Activities Activity: Create a Team for Case Study Situation and Recommend Individual and Team Activities
- Part V: Presentation Skills
- Understanding the Audience
- Developing the Presentation
- Delivering the Presentation
- Activity: Develop a 3-5 Minute Presentation to Deliver on Day Two
DAY TWO
- Part V: Presentations (continued)
- Activity: Deliver Presentations in groups
- Part VI: Time Management
- Creating a Time Log
- Recognizing Time Wasters
- Creating a To-Do List Part
- VII: Working Effectively with a Remote Team
- Problem Solving Activity: Solve a Case Study
- Problem Conflict Resolution
- Techniques Activity: Solve a Case Study
- Conflict Managing Remote Workers
- Activity: Analyze and Solve a Remote Worker
- Issue Part VIII: Delegating Tasks
- Creating Work Packages
- Communicating with Delegates
- Activity: Organize Work, Select Resources and Delegate Tasks for Case Study
- Monitoring Delegated Work
- Analyzing When and When Not to Step In
- Activity: Monitor Progress and Intervene as Needed
11. Wrap-up Activity: Review Personal Lessons Learned Review and Evaluations