2 days  

Outline for Building and Leading High-Performing Remote Teams Training


  1. Introduction
  • Course Objectives and Structure
  • Participant Introductions/Expectations
  1. Part I: Effective Communications Overview
  • Effects of Unsuccessful Communication
  • Why Communication Is Hard
  • What Is Communication?
  • Types of Communication
  • The Eight Steps to Effective Communication
  • Barriers to Communication
  • Communication Media (e-mail, etc.)
  • Activity: Communications
  1. Part II: Personality Types and Styles
  • Why Understanding Styles is Important
  • Jung
  • Myers-Briggs
  • Johari Window
  • Whole Brain
  • Activity: Communication Style Assessment
  •  Motivating and Working with Different Styles
  • Activity: Work with Groups of Same Style
  • Activity: Work with Groups of Differing Styles
  1. Part III: Active Listening Skills
  • What is Active Listening
  • Attending
  • Following
  •  Reflecting
  •  Inputting
  • Activity: Practice Each Active Listening Skill
  1. Part IV: Building Remote Teams
  • Importance of Teams
  • Types of Teams
  • Phases of Team Development
  • Team Building Activities
  • Activity: Perform Cerebral Team Building Activity
  • Activity: Perform Physical Team Building
  • Activity Analyzing Individual Skill Sets Individual Development
  • Activities Activity: Create a Team for Case Study Situation and Recommend Individual and Team Activities
  1. Part V: Presentation Skills
  • Understanding the Audience
  • Developing the Presentation
  • Delivering the Presentation
  • Activity: Develop a 3-5 Minute Presentation to Deliver on Day Two


  1. Part V: Presentations (continued)
  • Activity: Deliver Presentations in groups
  1. Part VI: Time Management
  • Creating a Time Log
  • Recognizing Time Wasters
  • Creating a To-Do List Part
  1. VII: Working Effectively with a Remote Team
  • Problem Solving Activity: Solve a Case Study
  • Problem Conflict Resolution
  • Techniques Activity: Solve a Case Study
  • Conflict Managing Remote Workers
  • Activity: Analyze and Solve a Remote Worker
  1.  Issue Part VIII: Delegating Tasks
  • Creating Work Packages
  • Communicating with Delegates
  • Activity: Organize Work, Select Resources and Delegate Tasks for Case Study
  • Monitoring Delegated Work
  • Analyzing When and When Not to Step In
  • Activity: Monitor Progress and Intervene as Needed

11.  Wrap-up Activity: Review Personal Lessons Learned Review and Evaluations