After completion of this course, the participant will be able to:

  • Expand project management skills beyond the basic tools and techniques;
  • Improve ability to manage expectations;
  • Improve understanding and handling of project politics;
  • Use tools for special situations including Virtual teams, Offshore teams, Resource allocation, and Performance measurement; and
  • Discuss and explore project management ideas, concerns, and issues


Three days

Outline for Project Management Extended Skills

Chapter 1. Introduction

  • Course Objectives and Structure Activity: Participant Introductions/ Objectives

Chapter 2. A Review of the Basics

  • Nature of a Project
  • Project Success and Failure
  • Project Manager's Role & Objectives Project Constraints
  • Life Cycles and Methodologies Project Initiation
  • Components of a Plan Planning Tasks
  • WBS Tasks/Work packages Uses of the WBS
  • Estimating Scheduling Managing Risk Control plans Cost of Planning
  • Project Completion

Chapter 3. Enhanced Project Start Up Purpose of Kick-off Meeting Setting Expectations Educating Stakeholders Getting Commitment

  • Exercise 1: Conduct a Kick-Off Meeting

Chapter 4. Communicating with Team Members

  • Systems Thinking Understanding Personality Styles Dealing with Personality Styles The Communication Model
  • Activity: Determine Your Personality Style Activity: Understanding Social Styles

Chapter 5. Managing Virtual Teams Building Virtual Teams Team Communication Building Trust

  • Bridging Time Zones
  • Dealing with Cultural Differences Task Allocation
  • Technical Infrastructure
  • Activity: Team building

Chapter 6. Project Politics Politics and Power Political Behavior

  • Dealing with Politics in and Around a Project

Chapter 7. Stakeholder Management

  • Knowing the Stakeholders
  • Creating a Stakeholder Management Plan Influencing Stakeholders
  • Exercise 2: Perform a Stakeholder Analysis

Chapter 8. Change Leadership

  • Impact of Change on People Needs of Affected People Managing the Change Process
  • Exercise 4: Develop Selected Control Plans

Chapter 9. Leading The Team Situational Leadership Leadership Styles

  • Selecting Appropriate Styles Taking Charge
  • Activity: Leadership

Chapter 10. Establishing Project Metrics Objectives of Software Measurement What to Measure

  • Creating a Measurement Culture Traps to Avoid
  • Activity: Create a Metrics Gathering Plan

Chapter 11. Monitoring Performance and Quality

  • Defining Quality Setting Standards
  • QM Principles and Practices
  • Capability Maturity Model (CMM) and Similar Tools
  • Developing the Quality Plan

Chapter 12. Using the Earned Value Technique

  • How Earned Value Works EV Metrics
  • Assessing Performance
  • Projecting Final Cost and Delivery Date
  • Exercise 3: Perform Earned Value Analysis

Chapter 13. Using Critical Chain Technique

  • How Critical Chain Works Critical Chain vs Critical Path Applying Three Part Estimates
  • Using Critical Chain on Your Project
  • Exercise 4: Calculate Critical Chain

Chapter 14. Summary and Conclusion

  • Review Next steps