Providing Technology Training and Mentoring For Modern Technology Adoption
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Canadian Inquiries / 1.877.812.8887
Course #:TP2898

Agile & Lean for Business Training

The term agile was coined in the early 2000s to describe a new way of developing software.  This new way described software development to be flexible and delivered iteratively.  This was a huge departure from the old rigid way of doing things.  

While agile has revolutionized how we develop software, people are finding that by applying these agile principles to other areas can provide dramatic improvements to efficiency, throughput and delivery time.  Popular non-IT areas that are applying agile principles are Marketing, HR, and Operations, to name a few.

It seems that every business these days is called upon to be more ‘agile’ or ‘lean’.  But does that mean exactly?  Furthermore, a variety of other terms such as ‘iterative’ and ‘incremental’ get tossed around.  But at the end of the day, all that truly matters is how your organization can best align IT and Business in a way that is efficient and value-added.

In the course we will do a deep dive into what makes the application of agile so successful, the popular frameworks, and how this can translate to a purely business environment.


Two days

Outline of Agile & Lean for Business Training

Chapter 1. Agile Overview

  • What is Agile
  • Why Agile
    • Benefits
    • Research
  • Workshop – Drawing Agile
  • Manifesto, Values and principles
  • Workshop – Manifesto mapping
  • Overview of common frameworks
    • Scrum
    • Extreme Programming
    • Scaling agile

Chapter 2. Lean

  • 5 principles
  • 7 wastes
  • The Value Stream
    • Definition
    • Customer Focus
    • Lead time vs cycle time
    • Current state vs future state
  • Defining Value
  • MVP- Minimal Viable Product
  • Workshop – Define a Value Stream Map

Chapter 3. Kanban

  • Core properties
    • Visualize workflow
    • Limit WIP
    • Measure and manage flow
  • Principles
    • Start with what you do now
    • Agree to pursue incremental change
    • Respect the current process, roles and responsibilities
  • Workshop – Build a Kanban board

Chapter 4. Scrum

  • Roles
    • Product Owner
    • Scrum Master
    • Development Team
    • Other
  • Events
    • Sprint Planning
    • Daily Scrum
    • Sprint Review
    • Sprint Retrospective
  • Artifacts
    • Product Backlog
    • Sprint Backlog
    • Working increment

Chapter 5. Communicating Requirement

  • User Stories
    • Types
    • Who, What, Why
    • Invest
    • Acceptance criteria
    • Supporting documentation
  • Workshop – Practice Writing Stories

Chapter 6. Work & Task Management

  • Creating the Product Backlog
    • Breadth vs depth
    • Progressive elaboration
    • Conditions of satisfaction
  • More on defining value
    • Internal vs external customers
  • Prioritization
    • MoSCoW
    • Kano
    • Cost of Delay
  • Estimation
    • Short term
    • Long term
    • Story Points
  • Workshop – Estimating Thanksgiving Dinner

Chapter 7. Teams

  • Self-organization
  • Traditional vs agile
    • Accountability
    • Empowerment
    • Democratic vs authoritarian
  • The new role of management
    • Command and Control vs Servant Leadership
    • Situational leadership
  • Workshop – Mapping roles & responsibilities

Chapter 8. Continuous Improvement

  • Retrospectives
    • Kaizen event
    • The Business role
    • The process improvement backlog
    • Workshop – Practice Kaizen
  • Reporting: Measuring quality
    • Burn-up Charts
    • Burn-down Charts
  • Workshop – Course Retrospective
We regularly offer classes in these and other cities. Atlanta, Austin, Baltimore, Calgary, Chicago, Cleveland, Dallas, Denver, Detroit, Houston, Jacksonville, Miami, Montreal, New York City, Orlando, Ottawa, Philadelphia, Phoenix, Pittsburgh, Seattle, Toronto, Vancouver, Washington DC.
US Inquiries / 1.877.517.6540
Canadian Inquiries / 1.877.812.8887