TP2707
Essentials of Design Thinking Training
This Design Thinking course teaches attendees to use human-centered, creative problem-solving and product design strategies. Attendees learn how to leverage the heart of Design Thinking: empathy, Define, Innovate, Prototype, and Test, and incorporate them successfully into their projects.
Course Details
Duration
2 days
Prerequisites
No prior knowledge is presumed.
Skills Gained
- Understand the design thinking process
- Identify and assess opportunities through customer needs analysis
- Create clear product specifications based on desirable customer needs (human), feasible (technology), and viable (business)
- Generate and evaluate new product and service concepts through applied creativity
- Learn iterative prototyping
- Design services for enriched customer experiences
- Evaluate the economics of product development
- Plan and manage innovation projects effectively
Course Outline
- Introduction
- Understanding the Design Thinking Process
- Product vs Projects
- Overview of Design Thinking
- The Empirical Process
- Design Thinking, Lean, Startup, and Agile
- Working as a Team: Radical Collaboration
- Multidisciplinary teams
- Familiarity working together
- Leadership buy-in and support
- Discovery: Empathy
- Comprehension - “What Is”
- In-depth Interviewing: Asking the right questions.
- Personas and empathy maps
- Setting up observational
- Discovery: Define
- Outcomes vs Outputs
- Defining Problems
- Understanding Value & Value Realization
- Options: Ideate
- The Brainstorming Process
- More Ideation Techniques
- Solutions Development
- Options: Prototyping
- “What Wows” (Generate and evaluate new product and service concepts through applied creativity)
- Iterative prototyping
- Basics of prototyping
- Delivery: Testing/Evaluation
- “What Works” (Evaluate the economics of product development)
- Assumption Testing
- Learning Launch
- Feasibility (Business)
- Viability (Technology)
- Conclusion
