Objectives

  • Discuss architecture and component configuration
  • Perform daily operations to support managed environment
  • Leverage patch management techniques
  • Manage platform licensing and content relevant to managed environment
  • Manage platform security and administrators
  • Report on managed environment
  • Perform basic troubleshooting

Audience

This course is for students who are new to the Endpoint Manager platform (inclusive of ITEM, TEM, and BigFix).

Prerequisites

Before taking this course, make sure that you have the following skills:

  • Microsoft Windows
  • VMware

Duration

Three days.



Outline for IBM BIGFIX PLATFORM FOUNDATIONS Training

Chapter 1. Product overview
Chapter 2. Architecture
Chapter 3. Operations
Chapter 4. Platform Configuration
Chapter 5. Site Management
Chapter 6. Patch
Chapter 7. Operator Administration
Chapter 8. Troubleshooting