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WA1859 IBM WebSphere Business Modeler V7: Process Mapping, Simulation and Analysis Training and Courseware (Coming Soon)

This course introduces the participants to Business Modeling. The course also introduces the fundamentals of Service Oriented Analysis and Design (SOAD). The course uses IBM WebSphere Business Modeler Advanced edition as the modeling tool. A well-constructed business process model can help modelers identify inefficiencies and problems with business models earlier in the cycle and eliminate those hidden inefficiencies leading to savings in costs and improving performance.

Topics

The primary objective of this course is to provide information on these areas:

  • Introduction to Business Process Modeling
  • IBM Tools for BPM
  • Using WebSphere Business Modeler Advanced edition
  • Introduction to Service Oriented Analysis and Design
  • Business Process Modeling Methodology
  • Business Process Execution Language (BPEL) and Flow Definition Language (FDL)
  • Model Elements
  • Process Modeling
  • Process Simulation
  • Analyzing Process Models and Simulations
  • Creating queries and reports
  • Exporting Models
  • Publishing Projects
  • Versioning Projects
  • Business Metric Measurement

What you will learn

After completing this course, the student should be able to:

  • Understand the need for Business Process Modeling
  • Learn to use WebSphere Business Modeler to create Business Models
  • Understand the basics of Service Oriented Analysis and Design and relate it to Business Process Models
  • Model business processes
  • Analyze Business Models
  • Perform various activities such as querying and reporting associated with business process models
  • Add Key Performance Indicators to a Business Model

Audience

This course is designed for managers, architects and business analysts, who need to model, design, analyze and generate reports for business process at their organizations.

Prerequisites

 No technical prerequisites are required for this course. However, it is expected that the audience has some experience with working on IT or other projects.    

Duration

Five days.

Course Outline

1. Introduction to Business Process Management

  • Objectives
  • What is BPM?
  • Business Process Management
  • Process Maturity 1/2
  • Process Maturity 2/2
  • What is a Business Process?
  • Further Qualifying BPM
  • The Process-centric Organization
  • When and Why Conduct BPM?
  • BPM Business Cases
  • Key Roles and Responsibilities
  • People and Process
  • BPM Framework
  • Framework Foundation
  • Framework Phases 1/4
  • Framework Phases 2/4
  • Framework Phases 3/4
  • Framework Phases 4/4
  • Service Oriented Architecture
  • BPM + SOA
  • Tightly Coupled Enterprise
  • Breaking the Silos
  • Summary 1/2
  • Summary 2/2

2. Introduction to Process Modeling

  • Objectives
  • What Is A Business Process?
  • Business Process Management
  • Business Process Modeling
  • Process Modeling Advantages
  • Process Components 1/2
  • Process Components 2/2
  • What s a Service?
  • SOA and Business Process
  • Process Modeling and SOA
  • From Ad-hoc to Formalization
  • Process-centric Organizations
  • The Value of Process-Centricity
  • Process Maturity
  • CMMI Levels 0-2
  • CMMI Levels 3-5
  • Key Tasks in Process Modeling
  • Roles and Responsibilities 1/2
  • Roles and Responsibilities 2/2
  • Process Modeling Standards
  • Summary

3. IBM Tools for BPM

  • Tools Coverage
  • WebSphere Business Modeler v6
  • Views, Editors and Perspective
  • Basic Operations with Views and Perspectives
  • Key Features
  • WebSphere Process Server v6
  • WebSphere Integration Developer (WID) v6
  • SCA Basics
  • Wiring Example
  • Key Features of WID
  • Finding Support and Documentation

4. Using WebSphere Business Modeler

  • Installation Techniques
  • The Workspace
  • Launching WBM
  • The Business Modeling Perspective
  • Business Modeling Project
  • Catalog
  • Creating a Project
  • The Project Tree View
  • The File System Structure
  • Business Group
  • Creating a Business Group
  • Grouping Elements in a Business Group
  • Exporting Projects
  • Importing Projects
  • Creating a Business Process
  • The Process Editor
  • Common Elements
  • Designing Data Structure
  • Using Data From a Process
  • Locate Errors in the Process
  • Running Simulations
  • Viewing Results
  • Samples and Tutorials

5. Service-Oriented Analysis & Design (SOAD) Introduction

  • Introduction to SOAD
  • Applying OOAD Principles
  • Abstraction
  • Abstraction in SOAD
  • Encapsulation
  • Encapsulation in SOAD
  • Modularity
  • Modularity in SOAD
  • Hierarchy
  • Hierarchy in SOAD
  • Why OOAD is not Enough
  • Granularity
  • The Need for Loose Coupling
  • The SOAD Methodology
  • The SOAD Methodology Steps
  • Stage 1 - Process Modeling
  • Process Modeling, (con d)
  • Business Process Document - for the User Placing an Order
  • Example: The Business Process Diagram
  • Example: The Resulting BPEL Document
  • BPEL Document, (Con d)
  • Stage 2 Service Identification
  • Service Identification, (Con d)
  • Service Identification, (Con d)
  • Example: Service Identification
  • Stage 3 Service Design & Implementation
  • Stage 4 - Process Implementation

6. SOA Case Study

  • Objectives
  • What is a Case Study?
  • Case Study Background
  • Additional Background
  • The Problem Statement
  • Status Quo Issues
  • Status Quo Issues (continued)
  • Opportunities
  • How Can SOA Help?
  • Example Solution Snippet
  • Summary

7. The Preparation Phase

  • Objectives
  • Understand the Organization
  • Organization Model
  • Key Business Processes
  • Preparing for a Project
  • Step 1: Identify the Stakeholders
  • Getting Stakeholder Buy-in
  • Step 2: Identify the Processes to Model
  • Process Identification Guidelines
  • Step 3: Identify the Needs and Motivations Behind the Project
  • Project Motivations
  • Define Project Goals
  • Modeling with Goals
  • Step 4: Define Process Scope
  • Define the Scope of Visibility
  • Step 5: Create a Project Plan
  • Summary

8. Modeling the As-is Process

  • Objectives
  • Introduction
  • Conduct Discovery Workshops
  • Interview Questions
  • How Much Detail?
  • Gather the Process Metrics
  • What Metrics to Gather? 1/2
  • What Metrics to Gather? 2/2
  • Business Process Use Cases
  • Return Handling Use Case
  • Information Modeling
  • Business Items
  • Identify Quick Wins
  • Deliverable Check List
  • Risks of this Phase 1/2
  • Risks of this Phase 2/2
  • Where to Go From Here?
  • Summary

9. Model Element - Basic

  • Introduction
  • Business Item
  • Business Item Instance
  • Business Item Templates
  • Internal Representation of Business Items
  • Data Catalog
  • Creating Business Item Template
  • Creating Business Item
  • Creating Business Item Instance
  • Advanced Editing
  • Notification
  • Example
  • Creating a Notification

10. Process Modeling - Basic

  • Process
  • Task
  • Service
  • Repository
  • Creating a Global Process
  • Creating a Local Process
  • Re-using a Global Process
  • Creating Tasks
  • Converting Local to Global
  • Creating Services
  • The Start Node
  • The Stop and End Nodes
  • Connections
  • Working With Data
  • Process Data Input and Output
  • Working With Repository
  • Decision Elements
  • Adding a Simple Decision Node
  • Adding a Multiple Choice Decision Node
  • Fork
  • Merge
  • Join
  • Merge and Join Input Data
  • Loop Elements
  • For Loop
  • While Loop/Do While Loop
  • Adding Sequence to a Loop
  • Providing Input to a Loop Element

11. Advanced Model Elements

  • Resources
  • Resource Definition Template
  • Predefined Templates
  • Resource Catalog
  • Create a Resource Definition Template
  • Resource Definition
  • Create a Resource
  • Roles
  • Creating a Role
  • Specify Role for a Resource
  • Timetable
  • Exemption
  • Creating a Timetable
  • Setting Exemptions
  • Specify Availability
  • Cost
  • Enter Cost
  • Special Time Based Cost
  • Expressions
  • Expression Builder
  • Term Types
  • Operators
  • Creating Modeling Artifact Term
  • Creating a Literal Term
  • Creating a Function Term
  • Creating an Expression With Function Term
  • Creating Sub-expression Term
  • Rules
  • Organization and Location
  • Organization Catalog
  • Organization Definition Template and Definition
  • Organization Unit
  • Location Definition Template and Location Definition
  • Organization Structure
  • Creating a Structure
  • Category
  • Creating Structure Definition

12. Advanced Process Modeling

  • Element Input Details
  • Input Criteria
  • Input Constraints
  • Correlation
  • Modeling Correlation
  • Precondition
  • Output Details
  • Output Criteria
  • Post Condition
  • Specify Required Roles for a Task
  • Specify Resources
  • Color Code by Role or Resource
  • Specify Duration
  • Specify Cost and Revenue
  • Specify Organization and Location
  • Color Coding Based on Organization or Location
  • Classifier
  • Predefined Classifiers
  • Creating Custom Classifiers
  • Using Classifiers
  • Color Coding Using Classifier
  • Map Element
  • Adding a Map
  • Observer Element
  • Timer
  • Specify Timeout
  • Swimlane Layout
  • Business Modeling Modes
  • WebSphere Process Server Mode
  • WebSphere Process Server Mode Guidelines
  • Technical Attributes View

13. Modeling the Optimized Processes

  • Objectives
  • Process Optimization Basics
  • Process Optimization Steps
  • Role of Modeling in Optimization
  • Common Optimization Goals
  • Common Solutions
  • Model the New Processes
  • Simulation
  • Process Token
  • Modeling Resource Constraints
  • Open and Close Ended Analysis
  • Preparing for Simulation
  • Running Simulation
  • Analyze Simulation Results
  • Communicate with BPM Managers
  • Deliverables of this Phase
  • Risks of this Phase
  • Summary

14. Process Simulation

  • What is Simulation?
  • Key Components
  • Tokens
  • Basic Simulation Methodology
  • Creating a Simulation Snapshot and Profile
  • Things to Remember
  • Profile Attributes
  • Profile Attributes for a Process
  • Specify Input Data to the Process
  • Profile Attributes for an Element
  • The Problem With Business Item Instance Output
  • Configuring Profile Attribute Defaults
  • Running Simulation
  • Simulation End Message
  • Configure Simulation Control
  • Viewing Statistics
  • Viewing Process Statistics
  • Viewing Task Statistics
  • Viewing Connection Statistics
  • Configure Statistics Display

15. Analyzing Process Models and Simulations

  • Introduction
  • Static Analysis of a Process Model
  • Activities by Classifier Analysis
  • Activities by Location Analysis
  • Activities by Organization Unit
  • Activity Cost and Duration Analysis
  • Activities Unable to Start Analysis
  • Activity Resource and Role Leveling Analysis
  • Throughput Analysis
  • Path Cycles Analysis
  • Paths Unable to be Followed Analysis
  • Static Analysis of the Model Elements
  • Role Cost Analysis
  • Role Cost Summary
  • Role Availability
  • Resource Analyses
  • Type Instance Matching
  • Matrix Analysis
  • Qualified Resources for Role
  • Simulation Profile Analysis
  • Profile Specification Analysis
  • Static Process Cases Summary Analysis
  • Dynamic Analysis
  • Activity Cost
  • Activity Statistics
  • Activity Resource Allocation
  • Resource Usage
  • Process Case Analysis
  • Process Instance Summary
  • Comparative Analysis

16. Human task design

  • What are human tasks and when to use them
  • Creating a human task
  • Define task owner
  • Define escalation policy
  • Designing forms
  • Simulating human tasks

17. Business rules

  • What are business rules
  • When to use business rules
  • Defining business rules

18. Querying, Reporting and Printing 

  • Objectives
  • Querying
  • Using Predefined Queries
  • Running Queries
  • Creating Queries - Manually
  • Creating Queries Manually Cont d
  • Running Queries Manually Cont d
  • Carrying out Analysis
  • Reporting
  • Data Sources
  • Formatting Reports
  • Report Templates
  • Documentation Reports
  • Dynamic Analysis Reports
  • Static Analysis Reports
  • Creating Report Templates
  • Specifying Page Attributes
  • Summary

19. Exporting Models

  • Objectives
  • The Need for Exporting Models
  • Export Formats
  • Exporting to WebSphere Business Modeler Project Format
  • Exporting to UML Business Modeling Profile Format
  • Exporting to WebSphere MQ Workflow v3.5
  • Exporting to WebSphere Business Integration Server Foundation
  • Exporting Business Items to Delimited Text Files
  • Exporting to WebSphere Business Modeler XML Format
  • Exporting to WebSphere Process Server
  • Summary

20. Publishing a Project

  • Objectives
  • The need for Publishing
  • WebSphere Business Modeler Publishing Server
  • WebSphere Business Modeler Publishing Server - Architecture
  • WebSphere Family
  • Draft Portal
  • Working with Comments on Draft Portal
  • Released Portal
  • WebSphere Business Modeler Publishing Server
  • Publishing from WBM Model Publishing
  • Connecting to a Publishing Server
  • Publishing Projects
  • Summary

21. Versioning Projects

  • Objectives
  • The Need for Versioning
  • Software Configuration Management (SCM) Tools
  • Versioning WBM Projects
  • Adding CVS Repository Location
  • Adding Rational ClearCase Repository
  • Working with Repositories - Sharing Projects
  • Working with Repositories - Viewing Repository Projects
  • Working with Repositories - Checking Out Projects
  • Working with Repositories - Synchronizing Data
  • Working with Repositories - Disconnecting From Repository
  • Working with Repositories - Viewing Versions
  • Summary

22. Managing and Measuring a Process

  • Objectives
  • Managing a Process
  • The Manager's Role
  • Planning for the Process
  • Control the Process
  • Process Measures
  • Organizational Hierarchy Measures
  • Process Hierarchy Measures
  • Balanced Scorecard
  • KPI Design
  • Modeling KPI
  • More KPI Types
  • Alerts
  • Summary

23. Business Metric Measurement

  • Objectives
  • Interaction with Other Tools
  • WebSphere Business Monitor
  • Business Measure Model
  • Key Performance Indicators (KPIs)
  • Creating Business Measures Models
  • Creating Business Measures Models - Cont'd
  • Adding KPIs
  • Adding KPIs - Situation Events
  • Adding Metrics
  • Synchronizing with Process Model
  • Exporting Business Measures Models
  • Summary

24. Advanced Process Modeling Topics

  • Objectives
  • Introduction
  • Asynchronous SOA
  • SOA Callbacks ...
  • Callback Example
  • Additional Uses of Callbacks
  • Non-Blocking Calls in SOA
  • Parallel Activity
  • One-Way Non-Blocking Calls
  • Assured Delivery
  • BPEL Events Handling
  • Event Handler Details 1/2
  • Event Handler Details 2/2
  • Introduction
  • Error Handling in a Service
  • Designing Faults
  • Error Handling in a Process
  • Fault Handler
  • Fault Handler Example
  • Raising Faults in a Process
  • Compensation
  • Example Compensation
  • Compensation Handler
  • Compensation Guidelines
  • Summary
We regularly offer classes in these and other cities. Atlanta, Austin, Baltimore, Calgary, Chicago, Cleveland, Dallas, Denver, Detroit, Houston, Jacksonville, Miami, Montreal, New York City, Orlando, Ottawa, Philadelphia, Phoenix, Pittsburgh, Seattle, Toronto, Vancouver, Washington DC.
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