WA1470 Service Oriented Architecture (SOA) for Managers Training and Courseware

Quick Enroll

Service oriented Architecture (SOA) shows demonstrable signs of simplifying software integration. It can reduce the cost of integration significantly. The approach is not new but may be a paradigm shift for many organizations. This is analogous to e-Business, which is essentially client-server computing, but ushered many new possibilities.

This no-nonsense course is designed for the IT managers. The goal is to explain in clearly understandable terms what SOA is and how it can aid application integration. The course proceeds to cover typical development lifecycle and various roles people play in the process. The course will help the managers build a vision for future development activities.

What you will learn
	After completing this course, the student should be able to: What is SOA? How can SOA help a business? Enterprise Service Bus (ESB) Leading SOA vendors and their offerings. The SOA development methodology (SOAD). How to integrate legacy applications using SOA? Best practices. SOA Governance Model.

Audience
	IT managers responsible for software design, implementation and deployment.

Duration
	Three Days

Course Outline

1. SOA Concepts
	Objectives Anatomy of an Enterprise IT Nightmare Understanding by Analogy Service Oriented Architecture Componentization and Reuse Benefits of Service Orientation Defining SOA Aligning the Enterprise What s a Service? Service Actors Service Layering Is SOA a Flash in the Pan? Service Orienting the Enterprise Service Oriented Thinking Summary

2. Layers of Services
	Objectives What Is Layering? SOA Layers Layering Illustration Data Storage Layer Application Logic Layer Adapter Layer Application Service Layer Business Service Layer Orchestration Layer Aux: Data Service Layer Aux: Security Service Layer Layering Concepts Layering Rules of Thumb In Review Summary

3. SOA Value Proposition
	Objectives The Value of SOA Reducing Integration Expense Integration Costs Illustration Ripple effect of changes The Value of SOA Layering SOA Reduces Integration Costs Increasing Asset Reuse SOA Economics/ROI Asset Reuse Illustration Service Reuse v. Object Reuse Increasing Business Agility Business Agility Illustration Traditional EAI Approach Problems with Traditional EAI Approach Change Flow Using Legacy Approach SOA Agility Build the Services Build the Process We Can Easily Change the Process Reducing Business Risk Risk reduction illustration SOA Eases Compliance Risk Business Advantages ROI Quantification Hurdles Real World SOA Example 1 Real World SOA Example 2 Real World SOA Example 3 Real World SOA Example 4 Summary

4. Calculating SOA ROI
	Objectives Does your SOA have an ROI? How fuzzy is your ROI? ROI Timeframes Short-term Tactical ROI Medium-term Operational ROI Long-term Strategic ROI Calculating Tactical ROI Calculating Operational ROI Iterative reuse model Calculated reuse model Calculated reuse definitions Calculated reuse example Calculating Strategic ROI IBM s Business Value Model 1. Select Expected Benefits 2. Identify an applicable cost scenario 3. Calculate initial, simple return 4. Select the cost scenario for subsequent implementations 5. Calculate returns for subsequent implementations Comparing the models Best Practices for SOA ROI Calculation Summary

5. SOA Service Life Cycle
	Objectives SOA Adoption Adoption Stages Managing Services SOA Service Life Cycle Overview SOA s Circle of Life Discovery Phase Analysis & Design Phase Implementation Phase Deployment Phase Monitor Phase Retirement Phase Summary

6. How a Requirement Becomes a Service
	Objectives How a Requirement Becomes a Service Requirements Discovery Analysis and Design Development New requirements Discovery Analysis & Design Service Development 1/4 Service Development 2/4 Service Development 3/4 Service Development 4/4 Summary

7. Service Models
	Objectives Service Orientation Artifacts The Service Model Developing a Service Model Service Model Example #1 Service Model Example #2 Service Model Example #3 Service Model Granularity Service Contract Template Service Contract Template Part 2 Service Contract Template Part 3 Summary

8. A Tale of Two Companies
	Objectives Governance Touch Points Life Without Governance ... Example 1/3: Action: Providing a Service ... Reaction: Load Problem! Action 2/3: Consuming a Service ... Reaction: Dependency Problem! Action 3/3: Support Agreements ... Reaction: Support Problem! Fighting Fires Life in Company B ... Life in Company B SOA Governance Overview Governance Provides Order Summary

9. SOA Challenges and Risks
	Objectives SOA Challenges and Risks Emerging Standards Emerging Standards (contd) Selecting Tools and Infrastructure Service Selection and Creation Service Management Portfolio Management Paradigm Shifting Communication Policies and Compliance Project Management Training and Re-skilling Governance and Risk Mitigation Summary

10. Governance Fundamentals
	Objectives The Strategic Role of IT Governing IT IT Infrastructure Library (ITIL) ITIL: Managing IT Activities ICT Infrastructure Management (ICTIM) ICTIM Processes Control Objectives for Information and related Technology (COBIT) Need for SOA Governance SOA Governance SOA Governance Adoption Key Governance Relationships SOA Governance Elements SOA Governance Procedures Recommended Procedures More Recommended Procedure SOA Governance Policies Enterprise Policies Business Policies Service Policies SOA Governance Metrics More SOA Governance Metrics Some Best Practices Relevant Standards Work OASIS SOA-RM Reference Model in Context OASIS SOA-RA Summary

11. SOA Maturity
	Objectives Challenges to SOA Adoption Standards: Core Standards: Messaging Standards: Security Standards: Business Processes Standards: Misc Gauging SOA Maturity CMMI and SOA Maturity SOA Maturity Models SOA Maturity Model (CBDI) CBDI s Service Model SOA Maturity Model (IBM) IBM s Integration Model SOA Maturity Model (Wipro) Wipro s Model SOA Maturity Model (Sonic) Progress-Sonic s Model Comparing SOA Maturity Models SOA Adoption Roadmaps CBDI s Roadmap ZapThink s Roadmap Model Developing a Model and Roadmap Summary

12. Organizational Strategies
	Objectives Centers of Excellence and Competency SOA Champions Pattern: Collaborative Enterprise Pattern: Process-driven Business SOA Project Roles SOA Project Roles Changes SOA Project Roles New Summary

Appendix A. SOA Infrastructure and Tools
	SOA Infrastructure and Tools Network Appliances Enterprise Service Bus Service Container Business Rules Engine Business Activity Monitoring Service & Policy Management Business Process Engine Service Registry Service Repository Development Tools Tool Combinations What is the minimum?

Appendix B. IT Governance Using ITIL
	Objectives Chapter Design Introduction to Governance Example of Governance Use of IT in Organizations Need for IT Governance Return on IT Investments Areas Addressed by IT Governance IT Infrastructure Library (ITIL) ITIL - Managing IT Services ITIL - Service Delivery ITIL - Service Support ITIL - Process Documentation Release Management Summary

Appendix C. Glossary
	Glossary

We regularly offer classes in these and other cities. Atlanta, Austin, Baltimore, Calgary, Chicago, Cleveland, Dallas, Denver, Detroit, Houston, Jacksonville, Miami, Montreal, New York City, Orlando, Ottawa, Philadelphia, Phoenix, Pittsburgh, Seattle, Toronto, Vancouver, Washington DC.