WA1477 Mastering Service Oriented Analysis and Design Training Outline

Chapter 1. SOA Fundamentals
	Defining Service Oriented Architecture (SOA) Putting SOA in Context SOA As an Alignment Strategy The SOA Umbrella What’s a Service? Service Actors Serving Up SOA Business Process Management BPM & Workflow SOA Governance SOA Governance Model SOA Job Role Impact Before SOA SOA Re-Organization What Makes a Good Design? Is SOA a New Concept? Service Orienting the Enterprise Service Oriented Thinking SOA Is Perfect…NOT! Service Characteristics When Do I Need a Service? About Services in SOA Contract-Driven Software SOA Standards Summary

Chapter 2. SOA Service Life Cycle
	SOA Adoption Adoption Stages Managing Services SOA Service Life Cycle Overview SOA’s Circle of Life Discovery Phase Analysis & Design Phase Implementation Phase Deployment Phase Monitor Phase Retirement Phase Summary

Chapter 3. Introduction to Service Oriented Analysis & Design (SOAD)
	Introduction to SOAD Applying OOAD Principles Encapsulation Encapsulation in SOAD Inheritance Inheritance in SOAD Polymorphism Polymorphism in SOAD Why OOAD Is Not Enough Granularity The Need for Loose Coupling The SOAD Methodology The SOAD Methodology Steps Stage 1: Requirements Gathering & Process or Message Flow Modeling Stage 1: Requirements Gathering & Process Modeling Stage 2: Service Identification Stage 3: Service Implementation Stage 4: Process Implementation SOAD Stages and SOA Lifecycle Summary

Chapter 4. SOA Case Study
	What is a Case Study? Case Study Background Additional Background The Problem Statement Status Quo Issues Status Quo Issues (continued) Opportunities How Can SOA Help? Example Solution Snippet Summary

Chapter 5. Introduction to Business Process Management
	What is BPM? Business Process Management Process Maturity 1/2 Process Maturity 2/2 What is a Business Process? Further Qualifying BPM The Process-centric Organization When and Why Conduct BPM? BPM Business Cases Key Roles and Responsibilities People and Process BPM Framework Framework Foundation Framework Phases 1/4 Framework Phases 2/4 Framework Phases 3/4 Framework Phases 4/4 Service Oriented Architecture BPM + SOA Tightly Coupled Enterprise Breaking the Silos Summary 1/2 Summary 2/2

Chapter 6. Introduction to Process Modeling
	What Is A Business Process? Business Process Management Business Process Modeling Process Modeling Advantages Process Components ½ Process Components 2/2 What’s a Service? SOA and Business Process Process Modeling and SOA From Ad-hoc to Formalization Process-centric Organizations The Value of Process-Centricity CMMI Levels 0-2 CMMI Levels 3-5 Key Tasks in Process Modeling Roles and Responsibilities ½ Roles and Responsibilities 2/2 Process Modeling Standards Summary

Chapter 7. Mapping a Process Using BPMN
	What is BPMN? What does BPMN include? The Eye of the Beholder BPMN and BPEL Basic Structure of a Process Using Subprocess The Start Event Normal End Events Abnormal End Events Intermediate Events Process State Management 1/2 Process State Management 2/2 Gateways Exclusive Condition Exclusive Condition Examples Inclusive Condition Parallel Execution Event Choice Merging Branches Merging Examples Looping with BMPN Looping Options More Examples Modeling Roles & Responsibilities Using Swim Lanes Modeling B2B Interaction Trading Partner Design Pattern Modeling B2B Interactions B2B Interaction Example Black Box White Box Modeling Summary

Chapter 8. The Preparation Phase
	Understand the Organization Organization Model Key Business Processes Preparing for a Project Step 1: Identify the Stakeholders Getting Stakeholder ‘Buy-in’ Step 2: Identify the Processes to Model Process Identification Guidelines Step 3: Identify the Needs and Motivations Behind the Project Project Motivations Define Project Goals Modeling with Goals Step 4: Define Process Scope Define the Scope of Visibility Step 5: Create a Project Plan Summary

Chapter 9. Modeling the As-is Process
	Introduction Conduct Discovery Workshops Interview Questions How Much Detail? Gather the Process Metrics What Metrics to Gather? ½ What Metrics to Gather? 2/2 Business Process Use Cases Return Handling Use Case Return Handling Use Cases Information Modeling Business Items Identify Quick Wins Deliverable Check List Risks of this Phase ½ Risks of this Phase 2/2 Where to Go From Here? Summary

Chapter 10. Modeling the Optimized Processes
	Process Optimization Basics Process Optimization Steps Role of Modeling in Optimization Common Optimization Goals Common Solutions Model the New Processes Process Simulation Process Token Modeling Resource Constraints Open and Close Ended Analysis Preparing for Simulation Running Simulation Analyze Simulation Results Communicate with BPM Managers Deliverables of this Phase Risks of this Phase Summary

Chapter 11. Stage 2: Service Identification
	Stages of SOAD Where are We in the SOA Lifecycle? Stage 2: Service Identification The Service Model Developing a service model Service Model Example #1 Service Model Example #2 Service Model Example #3 Service model granularity SOAD Stage 2 Process Identifying Services Service Identification Check Specify the Service Interface Specify The Process Interface Identify Services from UC001 – Return Handling Identify Services from UC001 – Return Handling (continued) Service Contract Template Service Contract Template Part 2 Service Contract Template Part 3 Service Design Best Practices Summary

Chapter 12. Service Design and Implementation
	Stages of SOAD Where are We in the SOA Lifecycle Introduction How Is a Service Developed? Top Down Development Web Services Programming Model Apply OOAD in New Service Development Bottom-Up Development Bottom-Up Technology Choices (Java) Example: JCA-Based Service Example: JAX-WS Service Bottom-Up Technology Choices (.NET) Example: ASMX Service Example: Adapter-Based Service Data Mapping Service Abstraction Interface Mapping Implementing the Services for UC001 Return Handling Best Practices Summary

Chapter 13. Process Automation Using BPEL
	Basics Stages of SOAD Business Process Diagram Why Automate a Process? Automation Risks Process Automation Challenges… …More Challenges BPEL Variables Partnership Example: A Buy-Sell Partnership Modeling Partnership in BPEL Simple Activities Invoke Activity Structured Activities Process Development - Phases Process Development – Phases (cont.) Phase II. Process Definition Phase III. Process Compilation Phase IV. Process Deployment Phase V. Process Execution Additional Process Design Considerations Summary

Chapter 14. Managing and Measuring a Process
	Managing a Process The Manager's Role Planning for the Process Control the Process Process Measures Organizational Hierarchy Measures Process Hierarchy Measures Balanced Scorecard KPI Design Modeling KPI More KPI Types Alerts Summary

Chapter 15. Advanced Process Modeling
	Asynchronous Communication. Introduction Asynchronous SOA SOA Callbacks … Callback Example Additional Uses of Callbacks Non-Blocking Calls in SOA Parallel Activity One-Way Non-Blocking Calls Assured Delivery BPEL Events Handling Event Handler Details ½ Event Handler Details 2/2 Error Handling and Compensation. Introduction Error Handling in a Service Designing Faults Error Handling in a Process Fault Handler Fault Handler Example Raising Faults in a Process Compensation Example Compensation Compensation Handler Compensation Guidelines Summary

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WA1477 Mastering Service Oriented Analysis and Design Training Outline

Chapter 1. SOA Fundamentals

Chapter 2. SOA Service Life Cycle

Chapter 3. Introduction to Service Oriented Analysis & Design (SOAD)

Chapter 4. SOA Case Study

Chapter 5. Introduction to Business Process Management

Chapter 6. Introduction to Process Modeling

Chapter 7. Mapping a Process Using BPMN

Chapter 8. The Preparation Phase

Chapter 9. Modeling the As-is Process

Chapter 10. Modeling the Optimized Processes

Chapter 11. Stage 2: Service Identification

Chapter 12. Service Design and Implementation

Chapter 13. Process Automation Using BPEL

Chapter 14. Managing and Measuring a Process

Chapter 15. Advanced Process Modeling