Training

• Introduction to Business Process Modeling
• IBM Tools for BPM
• Using WebSphere Business Modeler Advanced edition
• Introduction to Service Oriented Analysis and Design
• Business Process Modeling Methodology
• Business Process Execution Language (BPEL) and Flow Definition Language (FDL)
• Model Elements
• Process Modeling
• Process Simulation
• Analyzing Process Models and Simulations
• Creating queries and reports
• Exporting Models
• Publishing Projects
• Versioning Projects
• Business Metric Measurement

• Understand the need for Business Process Modeling
• Learn to use WebSphere Business Modeler to create Business Models
• Understand the basics of Service Oriented Analysis and Design and relate it to Business Process Models
• Model business processes
• Analyze Business Models
• Perform various activities such as querying and reporting associated with business process models
• Add Key Performance Indicators to a Business Model

This course is designed for managers, architects and business analysts, who need to model, design, analyze and generate reports for business process at their organizations.

• Objectives
• What is BPM?
• Business Process Management
• Process Maturity 1/2
• Process Maturity 2/2
• What is a Business Process?
• Further Qualifying BPM
• The Process-centric Organization
• When and Why Conduct BPM?
• BPM Business Cases
• Key Roles and Responsibilities
• People and Process
• BPM Framework
• Framework Foundation
• Framework Phases 1/4
• Framework Phases 2/4
• Framework Phases 3/4
• Framework Phases 4/4
• Service Oriented Architecture
• BPM + SOA
• Tightly Coupled Enterprise
• Breaking the Silos
• Summary 1/2
• Summary 2/2

• Objectives
• What Is A Business Process?
• Business Process Management
• Business Process Modeling
• Process Modeling Advantages
• Process Components 1/2
• Process Components 2/2
• What s a Service?
• SOA and Business Process
• Process Modeling and SOA
• From Ad-hoc to Formalization
• Process-centric Organizations
• The Value of Process-Centricity
• Process Maturity
• CMMI Levels 0-2
• CMMI Levels 3-5
• Key Tasks in Process Modeling
• Roles and Responsibilities 1/2
• Roles and Responsibilities 2/2
• Process Modeling Standards
• Summary

• Tools Coverage
• WebSphere Business Modeler v6
• Views, Editors and Perspective
• Basic Operations with Views and Perspectives
• Key Features
• WebSphere Process Server v6
• WebSphere Integration Developer (WID) v6
• SCA Basics
• Wiring Example
• Key Features of WID
• Finding Support and Documentation

• Installation Techniques
• The Workspace
• Launching WBM
• The Business Modeling Perspective
• Business Modeling Project
• Catalog
• Creating a Project
• The Project Tree View
• The File System Structure
• Business Group
• Creating a Business Group
• Grouping Elements in a Business Group
• Exporting Projects
• Importing Projects
• Creating a Business Process
• The Process Editor
• Common Elements
• Designing Data Structure
• Using Data From a Process
• Locate Errors in the Process
• Running Simulations
• Viewing Results
• Samples and Tutorials

• Introduction to SOAD
• Applying OOAD Principles
• Abstraction
• Abstraction in SOAD
• Encapsulation
• Encapsulation in SOAD
• Modularity
• Modularity in SOAD
• Hierarchy
• Hierarchy in SOAD
• Why OOAD is not Enough
• Granularity
• The Need for Loose Coupling
• The SOAD Methodology
• The SOAD Methodology Steps
• Stage 1 - Process Modeling
• Process Modeling, (con d)
• Business Process Document - for the User Placing an Order
• Example: The Business Process Diagram
• Example: The Resulting BPEL Document
• BPEL Document, (Con d)
• Stage 2 Service Identification
• Service Identification, (Con d)
• Service Identification, (Con d)
• Example: Service Identification
• Stage 3 Service Design & Implementation
• Stage 4 - Process Implementation

• Objectives
• What is a Case Study?
• Case Study Background
• Additional Background
• The Problem Statement
• Status Quo Issues
• Status Quo Issues (continued)
• Opportunities
• How Can SOA Help?
• Example Solution Snippet
• Summary

• Objectives
• Understand the Organization
• Organization Model
• Key Business Processes
• Preparing for a Project
• Step 1: Identify the Stakeholders
• Getting Stakeholder Buy-in
• Step 2: Identify the Processes to Model
• Process Identification Guidelines
• Step 3: Identify the Needs and Motivations Behind the Project
• Project Motivations
• Define Project Goals
• Modeling with Goals
• Step 4: Define Process Scope
• Define the Scope of Visibility
• Step 5: Create a Project Plan
• Summary

• Objectives
• Introduction
• Conduct Discovery Workshops
• Interview Questions
• How Much Detail?
• Gather the Process Metrics
• What Metrics to Gather? 1/2
• What Metrics to Gather? 2/2
• Business Process Use Cases
• Return Handling Use Case
• Information Modeling
• Business Items
• Identify Quick Wins
• Deliverable Check List
• Risks of this Phase 1/2
• Risks of this Phase 2/2
• Where to Go From Here?
• Summary

• Introduction
• Business Item
• Business Item Instance
• Business Item Templates
• Internal Representation of Business Items
• Data Catalog
• Creating Business Item Template
• Creating Business Item
• Creating Business Item Instance
• Advanced Editing
• Notification
• Example
• Creating a Notification

• Process
• Task
• Service
• Repository
• Creating a Global Process
• Creating a Local Process
• Re-using a Global Process
• Creating Tasks
• Converting Local to Global
• Creating Services
• The Start Node
• The Stop and End Nodes
• Connections
• Working With Data
• Process Data Input and Output
• Working With Repository
• Decision Elements
• Adding a Simple Decision Node
• Adding a Multiple Choice Decision Node
• Fork
• Merge
• Join
• Merge and Join Input Data
• Loop Elements
• For Loop
• While Loop/Do While Loop
• Adding Sequence to a Loop
• Providing Input to a Loop Element

• Resources
• Resource Definition Template
• Predefined Templates
• Resource Catalog
• Create a Resource Definition Template
• Resource Definition
• Create a Resource
• Roles
• Creating a Role
• Specify Role for a Resource
• Timetable
• Exemption
• Creating a Timetable
• Setting Exemptions
• Specify Availability
• Cost
• Enter Cost
• Special Time Based Cost
• Expressions
• Expression Builder
• Term Types
• Operators
• Creating Modeling Artifact Term
• Creating a Literal Term
• Creating a Function Term
• Creating an Expression With Function Term
• Creating Sub-expression Term
• Rules
• Organization and Location
• Organization Catalog
• Organization Definition Template and Definition
• Organization Unit
• Location Definition Template and Location Definition
• Organization Structure
• Creating a Structure
• Category
• Creating Structure Definition

• Element Input Details
• Input Criteria
• Input Constraints
• Correlation
• Modeling Correlation
• Precondition
• Output Details
• Output Criteria
• Post Condition
• Specify Required Roles for a Task
• Specify Resources
• Color Code by Role or Resource
• Specify Duration
• Specify Cost and Revenue
• Specify Organization and Location
• Color Coding Based on Organization or Location
• Classifier
• Predefined Classifiers
• Creating Custom Classifiers
• Using Classifiers
• Color Coding Using Classifier
• Map Element
• Adding a Map
• Observer Element
• Timer
• Specify Timeout
• Swimlane Layout
• Business Modeling Modes
• WebSphere Process Server Mode
• WebSphere Process Server Mode Guidelines
• Technical Attributes View

• Objectives
• Process Optimization Basics
• Process Optimization Steps
• Role of Modeling in Optimization
• Common Optimization Goals
• Common Solutions
• Model the New Processes
• Simulation
• Process Token
• Modeling Resource Constraints
• Open and Close Ended Analysis
• Preparing for Simulation
• Running Simulation
• Analyze Simulation Results
• Communicate with BPM Managers
• Deliverables of this Phase
• Risks of this Phase
• Summary

• What is Simulation?
• Key Components
• Tokens
• Basic Simulation Methodology
• Creating a Simulation Snapshot and Profile
• Things to Remember
• Profile Attributes
• Profile Attributes for a Process
• Specify Input Data to the Process
• Profile Attributes for an Element
• The Problem With Business Item Instance Output
• Configuring Profile Attribute Defaults
• Running Simulation
• Simulation End Message
• Configure Simulation Control
• Viewing Statistics
• Viewing Process Statistics
• Viewing Task Statistics
• Viewing Connection Statistics
• Configure Statistics Display

• Introduction
• Static Analysis of a Process Model
• Activities by Classifier Analysis
• Activities by Location Analysis
• Activities by Organization Unit
• Activity Cost and Duration Analysis
• Activities Unable to Start Analysis
• Activity Resource and Role Leveling Analysis
• Throughput Analysis
• Path Cycles Analysis
• Paths Unable to be Followed Analysis
• Static Analysis of the Model Elements
• Role Cost Analysis
• Role Cost Summary
• Role Availability
• Resource Analyses
• Type Instance Matching
• Matrix Analysis
• Qualified Resources for Role
• Simulation Profile Analysis
• Profile Specification Analysis
• Static Process Cases Summary Analysis
• Dynamic Analysis
• Activity Cost
• Activity Statistics
• Activity Resource Allocation
• Resource Usage
• Process Case Analysis
• Process Instance Summary
• Comparative Analysis

• Objectives
• Querying
• Using Predefined Queries
• Running Queries
• Creating Queries - Manually
• Creating Queries Manually Cont d
• Running Queries Manually Cont d
• Carrying out Analysis
• Reporting
• Data Sources
• Formatting Reports
• Report Templates
• Documentation Reports
• Dynamic Analysis Reports
• Static Analysis Reports
• Creating Report Templates
• Specifying Page Attributes
• Summary

• Objectives
• The Need for Exporting Models
• Export Formats
• Exporting to WebSphere Business Modeler Project Format
• Exporting to UML Business Modeling Profile Format
• Exporting to WebSphere MQ Workflow v3.5
• Exporting to WebSphere Business Integration Server Foundation
• Exporting Business Items to Delimited Text Files
• Exporting to WebSphere Business Modeler XML Format
• Exporting to WebSphere Process Server
• Summary

• Objectives
• The need for Publishing
• WebSphere Business Modeler Publishing Server
• WebSphere Business Modeler Publishing Server - Architecture
• WebSphere Family
• Draft Portal
• Working with Comments on Draft Portal
• Released Portal
• WebSphere Business Modeler Publishing Server
• Publishing from WBM Model Publishing
• Connecting to a Publishing Server
• Publishing Projects
• Summary

• Objectives
• The Need for Versioning
• Software Configuration Management (SCM) Tools
• Versioning WBM Projects
• Adding CVS Repository Location
• Adding Rational ClearCase Repository
• Working with Repositories - Sharing Projects
• Working with Repositories - Viewing Repository Projects
• Working with Repositories - Checking Out Projects
• Working with Repositories - Synchronizing Data
• Working with Repositories - Disconnecting From Repository
• Working with Repositories - Viewing Versions
• Summary

• Objectives
• Managing a Process
• The Manager's Role
• Planning for the Process
• Control the Process
• Process Measures
• Organizational Hierarchy Measures
• Process Hierarchy Measures
• Balanced Scorecard
• KPI Design
• Modeling KPI
• More KPI Types
• Alerts
• Summary

• Objectives
• Interaction with Other Tools
• WebSphere Business Monitor
• Business Measure Model
• Key Performance Indicators (KPIs)
• Creating Business Measures Models
• Creating Business Measures Models - Cont'd
• Adding KPIs
• Adding KPIs - Situation Events
• Adding Metrics
• Synchronizing with Process Model
• Exporting Business Measures Models
• Summary

• Objectives
• Introduction
• Asynchronous SOA
• SOA Callbacks ...
• Callback Example
• Additional Uses of Callbacks
• Non-Blocking Calls in SOA
• Parallel Activity
• One-Way Non-Blocking Calls
• Assured Delivery
• BPEL Events Handling
• Event Handler Details 1/2
• Event Handler Details 2/2
• Introduction
• Error Handling in a Service
• Designing Faults
• Error Handling in a Process
• Fault Handler
• Fault Handler Example
• Raising Faults in a Process
• Compensation
• Example Compensation
• Compensation Handler
• Compensation Guidelines
• Summary