WA1470 Service Oriented Architecture (SOA) for Managers Training and Courseware Course Outline

WA1470 Service Oriented Architecture (SOA) for Managers Training and Courseware Course Outline

1. SOA Fundamentals
	Objectives SOA in Context Defining SOA What makes a good design? The SOA Umbrella What s a Service? Service Actors Serving up SOA SOA and Business Process Management BPM Value Add SOA Governance SOA Governance Model SOA Job Role Impact SOA Value Is this a New Concept? Service Orienting the Enterprise Service Oriented Thinking SOA is Perfect Service Characteristics About Services in SOA Contract-driven software SOA Standards Summary

2. Layers of Services
	Objectives What is Layering? SOA Layers Common Layers Auxiliary Layers Layering Rules of Thumb Summary

3. SOA Value Proposition
	Objectives The SOA Value Proposition Reducing integration expense Integration costs illustration Ripple effect of changes The value of SOA layering SOA reduces integration costs Increasing asset reuse Asset reuse illustration Increasing business agility Business Agility Illustration Traditional EAI Approach Problems with Traditional EAI Approach Change Flow Using Legacy Approach SOA Agility Build the Services Build the Process We Can Easily Change the Process Reducing business risk Risk reduction illustration SOA Eases Compliance Risk Other Advantages Business Advantages Hasn t this been said before? Hasn t this been said before? ROI Quantification Hurdles Real World SOA Example 1 Real World SOA Example 2 Real World SOA Example 3 Real World SOA Example 4 Summary

4. Calculating SOA ROI
	Objectives Does your SOA have an ROI? How fuzzy is your ROI? ROI Timeframes Short-term Tactical ROI Medium-term Operational ROI Long-term Strategic ROI Calculating Tactical ROI Calculating Operational ROI Iterative reuse model Calculated reuse model Calculated reuse definitions Calculated reuse example Calculating Strategic ROI IBM s Business Value Model 1. Select Expected Benefits 2. Identify an applicable cost scenario 3. Calculate initial, simple return 4. Select the cost scenario for subsequent implementations 5. Calculate returns for subsequent implementations Comparing the models Best Practices for SOA ROI Calculation Summary

5. SOA Service Life Cycle
	Objectives SOA Adoption Adoption Stages Managing Services SOA Service Life Cycle Overview SOA s Circle of Life Discovery Phase Analysis & Design Phase Implementation Phase Deployment Phase Monitor Phase Retirement Phase Summary

6. Introduction to Service Oriented Analysis & Design (SOAD)
	Objectives Introduction to SOAD Applying OOAD Principles Abstraction Abstraction in SOAD Encapsulation Encapsulation in SOAD Modularity Modularity in SOAD Hierarchy Hierarchy in SOAD Why OOAD Is Not Enough Granularity The Need for Loose Coupling The SOAD Methodology The SOAD Methodology Steps Stage 1: Requirements Gathering & Process Modeling Stage 2: Service Identification Stage 3: Service Implementation Stage 4: Process Implementation SOAD Stages and SOA Lifecycle Summary

7. Service Models
	Objectives Service Orientation Artifacts The Service Model Developing a service model Service Model Example #1 Service Model Example #2 Service Model Example #3 Service model granularity Service Contract Template Service Contract Template Part 2 Service Contract Template Part 3 Summary

8. A Tale of Two Companies
	Objectives Governance Touch Points Life Without Governance Providing a Service Consuming a Service Supporting Agreements Fighting Fires Life in Company B SOA Governance Overview Governance Provides Order Summary

9. SOA Challenges and Risks
	Objectives SOA Challenges and Risks Emerging Standards Emerging Standards (contd) Selecting Tools and Infrastructure Service Selection and Creation Service Management Portfolio Management Paradigm Shifting Communication Policies and Compliance Project Management Training and Re-skilling Governance and Risk Mitigation Summary

10. Governance Fundamentals
	Objectives The Strategic Role of IT Governing IT IT Infrastructure Library (ITIL) ITIL: Managing IT Activities ICT Infrastructure Management (ICTIM) ICTIM Processes Control Objectives for Information and related Technology (COBIT) Need for SOA Governance SOA Governance SOA Governance Adoption Key Governance Relationships SOA Governance Elements SOA Governance Procedures Recommended Procedures More Recommended Procedure SOA Governance Policies Enterprise Policies Business Policies Service Policies SOA Governance Metrics More SOA Governance Metrics Some Best Practices Relevant Standards Work OASIS SOA-RM Reference Model in Context OASIS SOA-RA Summary

11. SOA Maturity
	Objectives Challenges to SOA Adoption SOA Industry Innovation Adoption Curve (Private sector) Public Sector SOA Adoption Innovation Adoption Curve (Public sector) Standards: Core Standards: Messaging Standards: Security Standards: Business Processes Standards: Misc Gauging SOA Maturity CMMI and SOA Maturity SOA Maturity Models SOA Maturity Model (CBDI) CBDI s Service Model SOA Maturity Model (IBM) IBM s Integration Model SOA Maturity Model (Wipro) Wipro s Model SOA Maturity Model (Sonic) Progress-Sonic s Model Comparing SOA Maturity Models SOA Adoption Roadmaps CBDI s Roadmap ZapThink s Roadmap Model Developing a Model and Roadmap Summary

12. Organizational Strategies
	Objectives Centers of Excellence and Competency SOA Champions Pattern: Collaborative Enterprise Pattern: Process-driven Business SOA Project Roles SOA Project Roles Changes SOA Project Roles Changes SOA Project Roles Changes SOA Project Roles New Summary

Appendix A. SOA Infrastructure and Tools
	SOA Infrastructure and Tools Network Appliances Enterprise Service Bus Service Container Business Rules Engine Business Activity Monitoring Service & Policy Management Business Process Engine Service Registry Service Repository Development Tools Tool Combinations

Appendix B. IT Governance Using ITIL
	Objectives Chapter Design Introduction to Governance Example of Governance Use of IT in Organizations Need for IT Governance Return on IT Investments Areas Addressed by IT Governance IT Infrastructure Library (ITIL) ITIL - Managing IT Services ITIL - Service Delivery ITIL - Service Support ITIL - Process Documentation Release Management Summary

Appendix C. Glossary
	Glossary Glossary Glossary Glossary

WA1470 Service Oriented Architecture (SOA) for Managers Training and Courseware Course Outline

1. SOA Fundamentals

2. Layers of Services

3. SOA Value Proposition

4. Calculating SOA ROI

5. SOA Service Life Cycle

6. Introduction to Service Oriented Analysis & Design (SOAD)

7. Service Models

8. A Tale of Two Companies

9. SOA Challenges and Risks

10. Governance Fundamentals

11. SOA Maturity

12. Organizational Strategies

Appendix A. SOA Infrastructure and Tools

Appendix B. IT Governance Using ITIL

Appendix C. Glossary