WA1516 Business Process Modeling for SOA Training and Courseware Course Outline

WA1516 Business Process Modeling for SOA Training and Courseware Course Outline

1. SOA Concepts
	Objectives Anatomy of an Enterprise IT Nightmare Understanding by Analogy Service Oriented Architecture Componentization and Reuse Benefits of Service Orientation Defining SOA Aligning the Enterprise What s a Service? Service Actors Service Layering Is SOA a Flash in the Pan? Service Orienting the Enterprise Service Oriented Thinking Summary

2. SOA Case Study
	Objectives What is a Case Study? Case Study Background Additional Background The Problem Statement Status Quo Issues Status Quo Issues (continued) Opportunities How Can SOA Help? Example Solution Snippet Summary

3. Introduction to Process Modeling
	Objectives What Is A Business Process? Business Process Management Business Process Modeling Process Modeling Advantages Process Components 1/2 Process Components 2/2 What s a Service? SOA and Business Process Process Modeling and SOA From Ad-hoc to Formalization Process-centric Organizations The Value of Process-Centricity Process Maturity CMMI Levels 0-2 CMMI Levels 3-5 Key Tasks in Process Modeling Roles and Responsibilities 1/2 Roles and Responsibilities 2/2 Process Modeling Standards Summary

4. Mapping a Process Using BPMN
	Objectives What is BPMN? What does BPMN include? The Eye of the Beholder BPMN and BPEL Basic Structure of a Process Using Subprocess The Start Event Normal End Events Abnormal End Events Intermediate Events Process State Management 1/2 Process State Management 2/2 Gateways Exclusive Condition Exclusive Condition Examples Inclusive Condition Parallel Execution Event Choice Merging Branches Merging Examples Looping with BMPN Looping Options More Examples Modeling Roles & Responsibilities Using Swim Lanes Modeling B2B Interaction Trading Partner Design Pattern Modeling B2B Interactions B2B Interaction Example Black Box White Box Modeling Summary

5. The Preparation Phase
	Objectives Understand the Organization Organization Model Key Business Processes Preparing for a Project Step 1: Identify the Stakeholders Getting Stakeholder Buy-in Step 2: Identify the Processes to Model Process Identification Guidelines Step 3: Identify the Needs and Motivations Behind the Project Project Motivations Define Project Goals Modeling with Goals Step 4: Define Process Scope Define the Scope of Visibility Step 5: Create a Project Plan Summary

6. Modeling the As-is Process
	Objectives Introduction Conduct Discovery Workshops Interview Questions How Much Detail? Gather the Process Metrics What Metrics to Gather? 1/2 What Metrics to Gather? 2/2 Business Process Use Cases Return Handling Use Case Information Modeling Business Items Identify Quick Wins Deliverable Check List Risks of this Phase 1/2 Risks of this Phase 2/2 Where to Go From Here? Summary

7. Modeling the Optimized Processes
	Objectives Process Optimization Basics Process Optimization Steps Role of Modeling in Optimization Common Optimization Goals Common Solutions Model the New Processes Simulation Process Token Modeling Resource Constraints Open and Close Ended Analysis Preparing for Simulation Running Simulation Analyze Simulation Results Communicate with BPM Managers Deliverables of this Phase Risks of this Phase Summary

8. Process Automation Using BPEL
	Objectives Basics Stages of SOAD Business Process Diagram Why Automate a Process? Automation Risks Process Automation Challenges More Challenges BPEL Variables Partnership Example: A Buy-Sell Partnership Modeling Partnership in BPEL Simple Activities Invoke Activity Structured Activities Process Development Phases Phase II Process Definition Phase III Process Compilation Phase IV Process Deployment Phase V Process Execution Additional Process Design Considerations Summary

9. Managing and Measuring a Process
	Objectives Managing a Process The Manager's Role Planning for the Process Control the Process Process Measures Organizational Hierarchy Measures Process Hierarchy Measures Balanced Scorecard KPI Design Modeling KPI More KPI Types Alerts Summary

10. Advanced Process Modeling
	Objectives Introduction Asynchronous SOA SOA Callbacks ... Callback Example Additional Uses of Callbacks Non-Blocking Calls in SOA Parallel Activity One-Way Non-Blocking Calls Assured Delivery BPEL Events Handling Event Handler Details 1/2 Event Handler Details 2/2 Introduction Error Handling in a Service Designing Faults Error Handling in a Process Fault Handler Fault Handler Example Raising Faults in a Process Compensation Example Compensation Compensation Handler Compensation Guidelines Summary

WA1516 Business Process Modeling for SOA Training and Courseware Course Outline

1. SOA Concepts

2. SOA Case Study

3. Introduction to Process Modeling

4. Mapping a Process Using BPMN

5. The Preparation Phase

6. Modeling the As-is Process

7. Modeling the Optimized Processes

8. Process Automation Using BPEL

9. Managing and Measuring a Process

10. Advanced Process Modeling