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Microsoft Certified Desktop Support Technician (MCDST) Certification Track
At Web Age Solutions we offer all the courses and exam preparation resources to help you get certified. Click on the course to find out when the next course is scheduled to run.
Purpose
The Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.
For Who
Typical job titles for a MCDST include Help Desk Technician, PC Support Specialist, or Technical Support Representative.
Requirements
Total Exams Required: 2
Core Exams
Client Operating System Recommended Courses
Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System Course MS2261: Supporting Users Running the Microsoft Windows XP Operating System
Exam 70-272: Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System Course MS2262: Supporting Users Running Applications on a Microsoft Windows XP Operating System