Microsoft Support Services SharePoint Requires Support Products like SharePoint provide customers with an extremely broad range of applications and capabilities. The same thing that makes a product like this so appealing also makes it challenging to support. Experienced full time SharePoint resources can be both costly and hard to come by, and it’s no surprise that many organizations face some challenges when it comes to SharePoint Support. By engaging the right service provider to assist you, you can expect to increase efficiency throughout your SharePoint experience. We Can Help Our SharePoint Support Services provides you with access to industry leading experts and the option to utilize those resources as much or as little as you need. It doesn’t get much more efficient and flexible than that! Experts Direct access to our expert team of certified Microsoft SharePoint Trainers, Architects, Developers, Designers, Administrators and Integration Specialists Efficiency Access to a diverse range of expertise and a proven process for classifying and routing support requests to the most qualified resource – dramatically improving efficiency Savings Save money by scaling resources based on your needs and budget instead of hiring full time resources Our Areas of Expertise SharePoint Administration SHAREPOINT SERVER TOPOLOGY AUDIT SHAREPOINT SERVER TUNING DOCUMENT MANAGEMENT AND TAXONOMY SEARCH CONFIGURATION BACKUP CONFIGURATION SharePoint Content CONTENT ENTRY CONTENT INGESTION (KOFAX) OUT OF THE BOX WORKFLOWS BASIC INFOPATH FORMS SharePoint Enhancements CREATING & MANAGING VIEWS CREATING & MANAGING CONTENT TYPES MODIFYING NAVIGATION LOOK & FEEL ENHANCEMENTS CREATING & MANAGING LIST & LIBRARIES SharePoint Design Enhancements CREATING & MANAGING PAGE LAYOUTS SITE CREATION CONFIGURING WEB PARTS CREATING PAGES CREATING ALERTS Office 365 & Windows Azure PLANNING CONFIGURING SHAREPOINT ONLINE ACCOUNT MANAGEMENT Flexible Support Options LEVEL 1 TASK SUPPORT Up to 20 hours per month Monday to Friday from 7am to 5pm Response time within 2 hours Accessible by phone or email LEVEL 2 IT / BUSINESS SUPPORT Up to 50 hours per month Response time within 1 hour Monday to Friday from 7am to 5pm Accessible by phone or email Daily system health checks LEVEL 3 IT MANAGED SUPPORT Up to 100 hours per month Response time within 1 hour Monday to Friday from 7am to 5pm Accessible by phone or email Daily system health checks Questions, queries? Contact us today for more information.