This 3-day workshop explores the world of Business Process Management (BPM), providing students with a firm foundation in BPM principles, drivers, methodologies, and common practices. BPM is examined as an overarching initiative aimed at transforming organizations through process improvement and organizational alignment.
The three pillars of successful BPM – people, process, and technology – will be examined and extensively discussed. Throughout the three days, students will be exposed to various BPM methodologies, including Six Sigma, Lean, Balanced Scorecard, and Kaizen. The core of the course will center on the transformation that enterprises must go through in adopting BPM, spanning ten stages of adoption.
Concepts in this workshop are re-enforced through a combination of group discussion, class exercises, case study explorations, and daily reviews.