Training

 

 

Popular Courses

Browse Our Free Resources

  • whitepapers
  • whitepapers
  • webinars
  • blogs

Our Locations

Training Centres

Vancouver, BC
Calgary, AB
Edmonton, AB
Toronto, ON
Ottawa, ON
Montreal, QC
Hunt Valley
Columbia

locations map

Calgary

550 6th Av SW
Suite 475
Calgary, AB
T2P 0S2

Toronto

821A Bloor Street West
Toronto, ON
M6G 1M1

Vancouver

409 Granville St
Suite 902
Vancouver, BC
V6C 1T2

U.S. Office

436 York Road
Suite 1
Jenkintown, PA
19046

Other Locations

Dallas, TX
Miami, FL

Home > Training > IT Softskills > Emotional Intelligence Training

Emotional Intelligence Training

Course#: WA2290

Poised, outgoing, cheerful, having empathy for others, being able to express feelings directly but appropriately, and having the capacity for developing relationships. All of these abilities distinguish individuals with high emotional intelligence. Emotional intelligence is a more reliable predictor of success than intellect! Technical professionals with a strong mixture of emotional awareness, self-management, and social skills navigate relationships more effectively and are more likely to be successful in their personal and professional lives. This course provides you with an understanding of why emotional intelligence abilities are important as a leader. It also provides you with practical, techniques for promoting emotional intelligence within your business environment.

Topics

  • Understand 4 main personality types
  • Leverage your individual personal strengths
  • Calibrate your response to other people
  • Match your response to the situation

What You Will Learn

Note: this session includes the DiSC Assessment for each participant.

  • Understanding Emotional Intelligence
  • Using Emotional Intelligence to your advantage
  • Match emotional intelligence competencies to your business environment
  • Emotional Intelligence in communication
  • Understanding the rhetoric/reality gap and working through this
  • Use in team facilitation
  • Use in managing conflict

Audience

This course is applicable for Technical Professionals including Architects, Engineers, Software Developers, Team Leaders & Managers

Prerequisites

No formal requirements, although previous training in architectural thinking such as WA1810 is preferred

Duration

1 Day

We regularly offer classes in these and other cities. Atlanta, Austin, Baltimore, Calgary, Chicago, Cleveland, Dallas, Denver, Detroit, Houston, Jacksonville, Miami, Montreal, New York City, Orlando, Ottawa, Philadelphia, Phoenix, Pittsburgh, Seattle, Toronto, Vancouver, Washington DC.
*Your name:

*Your e-mail:

*Phone:

*Company name:

Additional notes:

We have received your message. A sales representative will contact you soon.

Thank you!.

more details
buy this course

Register for a courseware sample

It's simple, and free.

 

Thank You!

You will receive an email shortly containing a link to download the requested sample of the labs for this course.